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B&B Hotel Ipswich

Ranelagh Road, Ipswich, IP2 0AD

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Access Guide

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Accommodation Overview

  • About View
    • There are 126 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are 6 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Dogs are welcomed at this venue.
    • Shared facilities include: toilets, a lounge and a dining room.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • The ground, first and second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair, bath mats and shower chairs.
    • British Sign Language can be provided virtually.
    • The alternative formats documents can be provided in include: large print (on request), Makaton (on request), different languages (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking (Guests)

  • Car Park View
    • The car park is located at the front of the hotel building.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 490cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 127cm.
    • The nearest designated bay is 20m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • All guests and visitors must register their vehicle at the main reception, using the touch screen.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the car park, on the right.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right side of the main entrance foyer.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located on the right side of the main entrance foyer.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Entrance (Main )

  • This entrance is located at the front of the hotel building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a key fob/card reader at a height of 108cm.
  • There is an intercom at a height of 124cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 146cm.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 144cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Main )

  • The reception is located ahead as you enter the hotel.
  • The distance from the main entrance is 4m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 119cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 101cm to 132cm from the floor.
  • There is background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking (Ground Floor - Restaurant)

  • Location and Access View
    • The Restaurant is located on the left side of the main entrance foyer.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door is permanently held open.
    • The width of the opening is 105cm.
  • Service View
    • This area has buffet counters.
    • Full table service is available on request only.
    • Menus are displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located at the rear of the Restaurant.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking (Ground Floor - Bar)

  • Location and Access View
    • The Bar is located on the left side of the main entrance foyer.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located ahead and to the left as you enter the hotel.
    • There is step-free level access to the counter.
    • The height of the counter is 119cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Ground Floor - Function Room)

  • The room is located on the left side of the main entrance foyer.
  • The distance from the main entrance is 8m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a key fob/card reader at a height of 112cm.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Standard Bedroom and Ensuite (Ground Floor - Room 35)

  • Bedroom Access View
    • The bedroom surveyed is located along the corridor on the right side of the main entrance foyer.
    • The distance from the main entrance is 25m.
    • The most accessible route to the bedroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • There is a key fob/card reader at a height of 110cm.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 57cm from the floor.
    • The space under the bed is 17cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The flooring is patterned.
    • The following is available in this bedroom: a mixture of chairs with and without armrests, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a medium visual contrast.
    • The width of the door opening is 67cm.
    • Internally the door has a medium visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 192cm (width) x 135cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
    • The wash basin has a lever mixer tap.
    • The toilet roll holder has a low visual contrast.
    • The soap dispenser has a high visual contrast.
    • Additional features include: a mirror and a coat hook.
    • The ensuite has a pedal bin.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The ensuite has a wheel-in shower.
    • The shower controls are twist/turn.
    • There is no shower seat.

Lift (Main )

  • The lift surveyed is located on the right side of the main entrance foyer.
  • The distance from the main entrance is 15m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 144cm (width) x 138cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs (Main )

  • The stairs surveyed are located on the right side of the main entrance foyer.
  • There is a single manual door to access the stairwell.
  • The ground, first and second floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Gym (First Floor - Fitness)

  • The gym is located along the corridor that is to the right as you exit the main lifts on the first floor.
  • There is step-free level access into the gym.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 79cm.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right side of the main entrance foyer.
    • The distance from the main entrance is 20m.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 102cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.