You are on Assisted Travel Information. Skip to the next section.

Assisted Travel Information

• Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
• Assisted Travel Text Relay service: 18001 0800 028 2878.
• Email: [email protected].

You are on Opening Times (Train Station). Skip to the next section.

Opening Times (Train Station)

• The venue is open 24hrs.

You are on Opening Times (Beccles Station Café and Community Rooms). Skip to the next section.

Opening Times (Beccles Station Café and Community Rooms)

• Monday 07:30 - 14:30.
• Tuesday 07:30 - 14:30.
• Wednesday 07:30 - 14:30.
• Thursday 07:30 - 14:30.
• Friday 07:30 - 14:30.
• Saturday 08:00 - 14:30.
• Sunday 09:30 - 14:00.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Platform 1). Skip to the next section.

Access Point (Platform 1)

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• Access Point View
  • This information is for the access point located in front of the platform.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
  • The width of the gap is 290cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 200cm (6ft 7in).

You are on Access Point (Platform 2). Skip to the next section.

Access Point (Platform 2)

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• Access Point View
  • This information is for the access point located at the rear of the car park.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • The width of the gap is 157cm.

You are on Level Change (Footbridge Platforms 1-2). Skip to the next section.

Level Change (Footbridge Platforms 1-2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on either side.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 184cm (6ft).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the platform 1 side.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not an office to obtain help.
• There is not a ticket office.
• The train companies that operate within this station include:.
• Please click here for access information for Greater Anglia.
• There is not a taxi rank at the station.
• Shops and services within the station include community room and café.
• Not all key concourse shops and services have level access.
• Concourse shops or services accessed by ramp / steps or lift are the community room.
• There are 2 platform(s) in the station.
• The platform(s) which has/have level access is / are 2.
• The platform(s) accessed by ramp / slope is / are 1.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • The ticket machine is 121cm high.

You are on Waiting Shelter Platform 1. Skip to the next section.

Waiting Shelter Platform 1

• The waiting shelter is 1m from Access Point Platform 1.
• There is level access.
• Both the left and right entrances are 147cm wide.
• Benched seating is available in the shelter.

You are on Waiting Shelter Platform 2. Skip to the next section.

Waiting Shelter Platform 2

• The waiting shelter is 10m from Access Point Platform 2.
• There is level access.
• Both the left and right entrances are 147cm wide.
• Benched seating is available in the shelter.

You are on Outside Access (Café Platform 2). Skip to the next section.

Outside Access (Café Platform 2)

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• Entrance View
  • This information is for the entrance located at the front the station on platform 2 facing the car park.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 89cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 97cm.

You are on Eating and Drinking (Café Platform 2). Skip to the next section.

Eating and Drinking (Café Platform 2)

• The following information is for the café.
• The café is located at the front of the building, at the rear of the car park.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the café entrance.
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Outside Access (Community Room Platform 2). Skip to the next section.

Outside Access (Community Room Platform 2)

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• Entrance View
  • This information is for the entrance located at the front of platform 2, opposite the main car park.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 75cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the community room entrance.
  • This accessible toilet is located to the left as you enter the community room.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 224cm (5ft 3in x 7ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.