You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a fitness suite, studio gym, health suite, main pool, activity pool, teaching pool, pirate pool, multi purpose sports hall, studio's and a cafe.
• Services / facilities within the grounds include an athletics arena and a sports pitch.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Bury St Edmunds.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 22:00.
• Saturday 08:00 - 18:00.
• Sunday 08:00 - 20:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at either side of the leisure centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 570cm (12ft 6in x 18ft 8in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The parking is Pay and Display Monday to Friday from 08.30 to 16.00 and is free on Saturday's, Sunday's and Bank Holiday's.
  • There are 6 Blue Badge bays in total, 4 in the lower car park and 2 in the upper car park.
  • The nearest Blue Badge bay is 32m from the main entrance (upper car park) and the furthest is 300m from the main entrance (lower car park).
  • Parking charges are refunded to leisure centre users at reception on receipt of the tear off part of the purchase ticket.

You are on Lower Car Park to Main Entrance Route. Skip to the next section.

Lower Car Park to Main Entrance Route

• The route from the lower car park to the main entrance is via a moderate slope that does not have handrails.
• There are also two sets of medium, badly faded marked steps,
• one of which has handrails on the right, going up.
• The ramp overcomes the steps.

You are on Upper Car Park to Main Entrance Route. Skip to the next section.

Upper Car Park to Main Entrance Route

• The route from the upper car park to the main entance is via a moderate ramp, which has handrails on both sides.
• There are also 3 medium, well marked steps, with handrails on both sides.
• The ramp overcomes the steps.

You are on Athletics Arena and Sports Pitch Route. Skip to the next section.

Athletics Arena and Sports Pitch Route

• The athletics arena and sports pitch are accessible by moderate ramps from the lower car park.
• There is also stepped access from the main entrance to the leisure centre, which has 15+, medium steps that have handrails on both sides.

You are on Athletics Arena and Sports Pitch. Skip to the next section.

Athletics Arena and Sports Pitch

• The leisure centre has an athletics arena, complete with running track, long jump, triple jump and high jump discus, javelin and hammer thowing areas.
• There is a sports pitch available for a variety of sports.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 158cm (5ft 2in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 145cm (4ft 9in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There is gate for wheelchair users to access and exit the building which is 102cm wide.
  • There are also turnstiles to access and exit the building which are 42cm wide.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Outside Access (Cafe Entrance). Skip to the next section.

Outside Access (Cafe Entrance)

• This information is for the entrance located off the reception lobby.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 92cm (3ft).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• The cafe is located off the reception lobby.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the cafe entrance.
• The distance between the floor and the lowest table is 49cm (1ft 7in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Other Floors (Supersize Studio and Studio One). Skip to the next section.

Other Floors (Supersize Studio and Studio One)

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• Steps View
  • The floors which are accessible by stairs are B-G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are a basement staff only area.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located immediately beyond the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 11m (12yd 1in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 94cm x 140cm (3ft 1in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Level Change (First Floor Gym). Skip to the next section.

Level Change (First Floor Gym)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the gym.
• There is/are 8 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (First Floor). Skip to the next section.

Lift (First Floor)

• There is a lift for public use.
• The lift is located in front of the entrance to the gym.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 4m (4yd 1ft) from the main lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 83cm (2ft 9in).
• The dimensions of the lift are 82cm x 140cm (2ft 8in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Level Change (First Floor). Skip to the next section.

Level Change (First Floor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between supersize studio, studio one and the gym.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 2m (2yd 7in) from the first floor platform lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The doors are light.
  • The opening is 84cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • A portable hearing loop is available for induction.
  • Staff are trained to use the portable hearing loop.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located within the pool changing area.
  • The facility is approximately 36m (39yd 1ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 82cm (2ft 8in).
  • The dimensions of the facility are 220cm x 450cm (7ft 3in x 14ft 9in).
  • The facility changing bench height is fixed.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 376cm (12ft 4in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on the right.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are not available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 330cm x 260cm (10ft 10in x 8ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 210cm (6ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is a height adjustable bench in the accessible toilet.
  • The bench is 180cms in length.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located within the fitness suite.
• The facility is 12m (13yd 4in) from the the 1st floor platform lift.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 140cm x 250cm (4ft 7in x 8ft 2in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 60cm (1ft 12in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The tap type is sensor.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head.

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• Comments View
  • The shower space is 80cm x80cm.
  • The shower is at the end of the two lockers.
  • The dropdown rail impedes access to the shower.

You are on Standard Changing Room (Swimming Pool). Skip to the next section.

Standard Changing Room (Swimming Pool)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 3m (3yd 10in) from the swimming pool.
• The standard changing room(s) surveyed is/are located on the ground floor, opposite the accessible toilet.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Changing Room (Sports Change). Skip to the next section.

Standard Changing Room (Sports Change)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
• The standard changing room(s) is/are approximately 4m (4yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the sports hall.
• The standard changing room(s) surveyed is/are located on the ground floor.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor.
  • The female toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor.
  • The male toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • There are additional standard toilets located within the pool changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.