You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: book loans, computer access, printing/photocopying, social events, children's activities, tuition and quiet study.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking and a public car park nearby.
  • The name of the nearest car park is St Andrew's Flexi-Stay car park.
  • View information on St Andrew's Flexi-Stay car park (opens new tab) .
  • The nearest train station is Bury St Edmunds .
  • The nearest bus station is Bury St Edmunds.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The ground floor and first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: large print, different languages and audio.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilet with adaptations is located to the right as you enter the library.
  • The toilet with adaptations has a right hand transfer space.
  • The female step-free standard toilet facilities are located on the right as you enter the library.
  • The male standard toilet facilities are located on the left as you exit the lift on floor one.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located to the right as you enter the library, within the toilets with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located on St Andrew's Street North.
  • The Blue Badge bays are clearly marked and signposted.
• Public Car Parks View
  • There is a public car park located off Risbygate Street.
  • The name of the car park is St Andrew's Flexi-Stay car park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the right side of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 175cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 96cm.
• The second door has a medium visual contrast.
• There is ramped and stepped access as you enter.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is between 30cm and 45cm.

You are on Reception (Ground Floor Reception). Skip to the next section.

Reception (Ground Floor Reception)

• The reception is located ahead as you enter the library.
• The distance from the entrance is 10m.
• There is step-free level access to the reception.
• The height of the reception desk is 95cm.
• There is a lowered section at the desk.
• The height of the lowered section is 81cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.
• Furniture available in this area includes: coffee tables.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include doors permanently held open.
• Some flooring is patterned.
• The visual contrast between the walls and floor varies between low and high.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests and stools.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Library. Skip to the next section.

Library

• There is step-free level access throughout the library, this may include the use of a lift.
• Access throughout the library may include doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the library includes: chairs with armrests, chairs without armrests and stools.
• Furniture available in the library includes: tables and desks.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• This library provides touch screen self-service checkouts.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 111cm to 115cm from the floor.
• This library is able to provide material in the following formats: large print and audio.
• Auxiliary aids available in this library include: high visibility/contrast keyboards.

You are on Reception (Real Futures Learning Centre Reception). Skip to the next section.

Reception (Real Futures Learning Centre Reception)

• The reception is located to the right as you enter the library.
• The distance from the entrance is 25m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to the reception.
• The height of the reception desk is 73cm.
• There is not a lowered section at the desk.
• The reception has windows and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is patterned.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The tables are fixed.

You are on Room (Realise Futures Learning Centre Classroom). Skip to the next section.

Room (Realise Futures Learning Centre Classroom)

• The room is located to the right as you enter the library.
• The distance from the entrance is 20m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens towards you.
• The width of the opening is 83cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and height adjustable desks.
• The tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area. Skip to the next section.

Seating Area

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• Location and Access View
  • The seating area is located to the right from the library entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 182cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Reception (First Floor Reception). Skip to the next section.

Reception (First Floor Reception)

• The reception is located to the right as you exit the lift on the first floor.
• The distance from the lift is 20m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to the reception.
• The height of the reception desk is 77cm.
• There is not a lowered section at the desk.
• The reception has a television and windows.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is patterned.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: coffee tables.

You are on Room (Conference Room). Skip to the next section.

Room (Conference Room)

• The room is located to the left as you exit the lift on the first floor.
• The distance from the lift is 5m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 97cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The room is located to the right as you exit the lift on the first floor.
• The distance from the lift is 30m.
• The most accessible route to the room has step-free level access and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right as you enter the library.
• The distance from the entrance is 17m.
• The most accessible route to the lift has step-free level access.
• The ground floor and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 79cm.
• The internal dimensions of the lift are 108cm (width) x 147cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left as you enter the library.
• The ground floor and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the library.
  • The distance from the entrance is 15m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 212cm (width) x 273cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 147cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 104cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 92cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.