Access Guide

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Introduction

Related link Buttermarket Shopping Centre.
Http://www.disabledgo.com/access-guide/suffolk-county-council/buttermarket-shopping-centre

Comments View
- The restaurant is located at the St Stephens Lane entrance of the Buttermarket Shopping Centre.
- For access to the shopping centre, please see the seperate guide.

Location

The venue is located within Buttermarket Shopping Centre.
The venue is in a pedestrian area.
There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Ipswich.

Opening Hours

For information about the opening hours please click here.

Parking

For parking details please see the guide for Buttermarket Shopping Centre.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The main door(s) open(s) towards you (pull).
The door(s) is / are single.
The door(s) is / are heavy.
The width of the door opening is 103cm (3ft 5in).

Second set of doors View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 103cm (3ft 5in).

Level Change (Main Entrance)

There is a ramp/slope to access this area/service.
The ramp or slope is located between the two sets of doors.
The ramp/slope is easy.
The ramp/slope is permanent.
There is not a level landing at the top of the ramp/slope.
The ramp does have handrails.
The handrails are on both sides.
The width of the ramp/slope is 120cm (3ft 11in).

Inside Access

There is level access to the service(s).
There is not a hearing assistance system.
This venue does play background music.
Music is played throughout the restaurant.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are medium.

Eating and Drinking

The following information is for the restaurant.
Full table service is available.
Some tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 5m (5yd 1ft) from the main entrance.
The standard height for tables is 74cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is American cuisine.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 34m (37yd 7in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste, waste paper pedal bin and sanitary disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).