Access Guide
Assisted Travel Information
- Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
- Assisted Travel Text Relay service: 18001 0800 028 2878.
- Email: [email protected].
Opening Times
- The venue is open 24hrs.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- It costs £3.00 for 24 hour parking.
- The car park is located opposite the station.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 365cm x 545cm (11ft 12in x 17ft 11in).
- The nearest Blue Badge bay is 42m (45yd 2ft) from the Access Point Platform 2.
- The furthest Blue Badge bay is 45m (49yd 8in) from the Access Point Platform 2.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally busy.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Platform 1)
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Access Point
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- This information is for the access point located at the front of the platform leading from the A12 (Main Road).
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 124cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Access Point (Platform 2)
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Access Point
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- This information is for the access point located at the front of the platform leading to Station Works/A12 (Main Road).
- There is not an information board/map at this access point.
- There is stepped access at this access point.
- There is no gate at this access point.
- The width of the gap is 146cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 10cm.
- There is not a/are not handrail(s) at the step(s).
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies operating from within this station are Greater Anglia.
- The train companies that operate within this station include:.
- Please click here for access information for Greater Anglia.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 2.
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Additional Station Information
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- Announcements on platforms are visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1, 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- The ticket machine is 121cm high.
- There is a help point that is 125cm high.
Platform 1 Waiting Shelter
- The waiting shelter is 24m from Access Point Platform 1.
- There is level access.
- Benched seating is available in the shelter.
Platform 2 Waiting Shelter
- The first half of the platform is sheltered.
- There is bench seating within this shelter.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.