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Derby Road Station

Derby Road , Ipswich, Suffolk, IP3 8DN

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Access Guide

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Assisted Travel Information

  • Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
  • Assisted Travel Text Relay service: 18001 0800 028 2878.
  • Email: [email protected].

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Access Point (Platform 1)

  • Access Point View
    • This information is for the access point located along Derby Road.
    • There is an information board/map at this access point.
    • There is ramped/sloped or stepped access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located after the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 134cm (4ft 5in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the end of the ramp.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a second lower handrail.

Access Point (Platform 2)

  • Access Point View
    • This information is for the access point located along Derby Road.
    • There is an information board/map at this access point.
    • There is ramped/sloped or stepped access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 134cm.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 140cm (4ft 7in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located next to the ramp.
    • There is/are 12 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • The train companies operating from within this station are Greater Anglia.
  • Please click here for access information for Greater Anglia.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1, 2.
  • Additional Station Information View
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is a help point available on both platforms.
    • The help point on platform 1 is 100cm high.
    • The help point on platform 2 is 130cm high.
    • The ticket machine is 121cm high and at the top of Access Point Platform 1.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.