You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include an amusements arcade, casino, food vendors, bowling alley and The Boardwalk Café Bar.

You are on Opening Times (Felixstowe Pier). Skip to the next section.

Opening Times (Felixstowe Pier)

• Monday 10:00 - 23:00.
• Tuesday 10:00 - 23:00.
• Wednesday 10:00 - 23:00.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 23:00.
• Saturday 10:00 - 23:00.
• Sunday 10:00 - 23:00.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Felixstowe.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking (Pier Bight Car Park). Skip to the next section.

Parking (Pier Bight Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Payment is made via the payment machine or by the Ringo app.
    The location ID is 4425.
    Visitors are allowed to park for 30 minutes free of charge.
    For 2 hours the charge is £1.50.
    For 4 hours the charge is £3.00.
    The maximum stay is 4 hours.
  • The car park is located to the left of the pier.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bays vary in size.
  • The dimensions of the Blue Badge parking bay(s) are 248cm x 471cm (8ft 2in x 15ft 5in).
  • The nearest Blue Badge bay is 18m (19yd 2ft) from the pier main entrance.
  • The furthest Blue Badge bay is 20m (21yd 2ft) from the pier main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are some bollards on the approach to the pier.
    
  • There is an additional public car park behind the leisure centre which is within 200m.

You are on Approach - Promenade to Felixstowe Pier. Skip to the next section.

Approach - Promenade to Felixstowe Pier

• There are slight upwards slopes on the approach to Felixstowe Pier from both sides of the promenade.
  
• The slope on the left side of the pier has a handrail on the left going up. This slope can be used as an alternative to the steep ramp in front of the main entrance.
  
• The slope on the right side of the pier is slight and has a handrail on the right going up.
  
• The type of flooring on the approach is mainly concrete with some block paving and tarmac.

You are on Outside Access (Felixstowe Pier - Main Entrance). Skip to the next section.

Outside Access (Felixstowe Pier - Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue, off the promenade.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the promenade, to the left of the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the promenade, before the main entrance.
  • There is/are 8 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
• Comments View
  • This entrance gives access to the amusements arcade.
    
  • There are 4 identical sets of entrance doors.
    
  • There are various amusements outside the entrance which may cause an obstruction.
    
  • There is loud noise outside the entrance.
    
  • The ramp has tactile paving at the top and bottom.

You are on Access Point (Left Boardwalk). Skip to the next section.

Access Point (Left Boardwalk)

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• Access Point View
  • This information is for the access point located to the left of the pier main entrance.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
  • The type of flooring is concrete and wooden decking.
• Ramp/Slope View
  • The ramp/slope is located after the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.

You are on Access Point (Right Boardwalk). Skip to the next section.

Access Point (Right Boardwalk)

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• Access Point View
  • This information is for the access point located to the right of the pier main entrance.
  • There is an information board/map at this access point.
  • There is ramped/sloped or stepped access at this access point.
  • There is no gate at this access point.
  • The type of flooring is concrete and wooden decking.
• Ramp/Slope View
  • The ramp/slope is located at the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.

You are on Outside Access (Left Boardwalk - Amusements). Skip to the next section.

Outside Access (Left Boardwalk - Amusements)

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• Entrance View
  • This information is for the entrance located on the left side of the pier, along the boardwalk and to the right.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 90cm.
• Comments View
  • This entrance gives access to the amusements arcade.
    
  • There is a handrail on both sides on the approach to the entrance door.
    
  • The flooring may be a trip hazard to some.

You are on Outside Access (Rear Boardwalk - Amusements). Skip to the next section.

Outside Access (Rear Boardwalk - Amusements)

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• Entrance View
  • This information is for the entrance located at the rear of the pier, along the boardwalk.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
• Comments View
  • This entrance gives access to the amusements arcade.
    
  • There is a handrail on both sides on the approach to the entrance door.
    
  • The flooring may be a trip hazard to some.

You are on Amusements Arcade. Skip to the next section.

Amusements Arcade

• The amusements arcade is located immediately ahead as you enter the pier.
  
• The type of flooring in the arcade is carpet with some repeating patterns which may be distracting to some people.
  
• There are a lot of loud, conflicting noises.
  
• There are flashing lights.
• The majority of the aisle widths in the arcade are over 150cm with the narrowest point being 94cm wide.
• There are a range of machines available such as coin machines, air hockey, car racing games, basketball and shooting games.
• The height of machines range from 67cm to 140cm high.
• Some of the machines obstruct the aisles.
• There are stools available to assist with stepping up to a machine.
• There is some seating available next to the machines which are either high stools or benched seating.
• There are no chairs with armrests in the arcade.
• There are change machines with buttons ranging from 62cm to 113cm high.
• The lighting levels are moderate to good.

You are on Counter (Change). Skip to the next section.

Counter (Change)

• The counter is 13m (14yd 8in) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

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• Comments View
  • There is a plastic screen at the change counter which may make it difficult to lip read.

You are on Counter (Prizes). Skip to the next section.

Counter (Prizes)

• The counter is 35m (38yd 10in) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 91cm (2ft 12in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

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• Comments View
  • There are some barriers in front of the prizes counter which may cause an obstruction.

You are on Tenpin Bowling. Skip to the next section.

Tenpin Bowling

• The Tenpin Bowling area is located at the rear left of the arcade.
  
• It is £2 a play.
  
• There are 6 bowling lanes available.
  
• The type of flooring in this area is carpet and laminate, which can be slippery and cause a glare.
  
• There are loud noises and flashing lights.
  
• The height of the coin slot is 53cm.
  
• The height of the bowling ball dispenser is 60cm.
  
• There are fixed tables and chairs in this area for players.
  
• The chairs do not have armrests and the height of the table is 45cm.
  
• There is a change machine in the corner with buttons ranging from 57cm to 138cm high.
  
• The lighting levels are moderate to good.

You are on Level Change (Tenpin Bowling). Skip to the next section.

Level Change (Tenpin Bowling)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located within the Tenpin Bowling area, to access the bowling platform.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Casino - Over 18's Only. Skip to the next section.

Casino - Over 18's Only

• The casino is located to the left of the amusement area.
  
• The type of flooring in this area is carpet with bold repeating patterns.
  
• There are loud noises and flashing lights.
  
• There are barriers to enter the casino which are easy to open, open both ways and are 164cm wide.
  
• There is an ID counter beyond the entrance which is 129cm high.
  
• The majority of the aisles in this area are over 150cm with the minimum width of an aisle being 71cm wide.
  
• There are a range of machines available with buttons ranging between 75cm and 105cm high.
  
• There are high stools and some chairs with armrests available.
  
• The chairs are obstructing the aisles.
  
• The ticket machine is between 58cm to 108cm high.
  
• The lighting levels are low to moderate.
  
• There is a member of staff available for assistance.

You are on Outside Access (The Boardwalk Café Bar Entrance). Skip to the next section.

Outside Access (The Boardwalk Café Bar Entrance)

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• Entrance View
  • This information is for the entrance located along the right pier boardwalk to the left.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm.
• Comments View
  • This entrance gives access to the Boardwalk Café and toilets.
    
  • There is a push pad to open the door on exit which is 93cm high.
    
  • The second set of doors gives access to the amusements arcade.
    
  • There is an identical entrance to the right side of the Boardwalk Café with the same measurements.

You are on Entrance (The Boardwalk Café Bar). Skip to the next section.

Entrance (The Boardwalk Café Bar)

• This information is for the entrance located to the right as you enter via the external Café Bar entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 84cm.

You are on Opening Times (The Boardwalk Café Bar). Skip to the next section.

Opening Times (The Boardwalk Café Bar)

• Monday 10:00 - 22:30.
• Tuesday 10:00 - 22:30.
• Wednesday 10:00 - 22:30.
• Thursday 10:00 - 23:00.
• Friday 10:00 - 00:00.
• Saturday 09:30 - 00:00.
• Sunday 09:30 - 22:30.

You are on Eating and Drinking (The Boardwalk Café Bar). Skip to the next section.

Eating and Drinking (The Boardwalk Café Bar)

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the entrance.
• The distance between the floor and the lowest table is 79cm (2ft 7in).
• The distance between the floor and the highest table is 97cm (3ft 2in).
• The standard height for tables is 79cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is additional seating available in the conservatory area and also along the pier boardwalk.

You are on Pier Boardwalk. Skip to the next section.

Pier Boardwalk

• The boardwalk is located to the left, right and rear of the pier.
  
• The type of surface is wooden decking which may become slippery when wet.
  
• Please be aware that it is very windy in this area.
  
• There are food vendors along the pier.
  
• The walkways are wide and there is a lot of bench seating available on each side of the boardwalk.

You are on Toilet with Adaptations (The Boardwalk Café Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Boardwalk Café Bar - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the Café Bar external entrance.
  • This accessible toilet is located to the left as you enter via the Café Bar external entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the Boardwalk Café Bar staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 193cm x 238cm (6ft 4in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 122cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, general domestic waste and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 124cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a medium visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a medium colour contrast between the walls and floor.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • There is 150cm x 150cm turning space within the room, but not in front of the toilet seat.

You are on Standard Toilet(s) (The Boardwalk Café Bar - Male and Female). Skip to the next section.

Standard Toilet(s) (The Boardwalk Café Bar - Male and Female)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter via the Café Bar external entrance.
  • The female and male toilets are approximately 5m (5yd 1ft) from the external entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are varied.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within one of the female cubicles and within the male toilets.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.