Access Guide
Overview
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About
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- This is a sports centre.
- Facilities available in the venue include: a gym, a climbing wall, 2 large sports halls, a dance studio, an outdoor swimming pool, an outdoor astroturf pitch and changing rooms.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Sudbury.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the outdoor swimming pool and the outdoor astroturf pitch.
- Access throughout may include manual doors and doors permanently held open.
- The ground and first floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: disability awareness training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, to the rear of the leisure centre.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located on the ground floor in the male and female changing rooms, and to the left side of the leisure centre.
- The shared step-free standard toilet facilities are located in the team changing rooms.
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Changing Places and Changing Facilities
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- Standard changing facilities are located on the ground floor to the rear and right side of the leisure centre.
- Parent and baby changing facilities are located on the ground floor, in the shower with adaptations.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on the ground floor, to the rear of the leisure centre.
- Standard shower facilities are located on the ground floor, in all changing rooms.
Parking
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Car Park
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- The car park is located to the left side of the sports centre.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 420cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 17m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a larger car park with standard parking only next to the Blue Badge parking, but there is a slight slope down from this car park to the main entrance.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 79cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is a second set of double automatic doors.
- The locked door can be opened on request.
- The second set of doors are permanently held open.
- The push pad for the automatic doors is at a height of 93cm.
- The width of the opening is 86cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 93cm.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the outdoor swimming pool and the outdoor astroturf pitch.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all walkways.
- Some of the walls have a reflective finish.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
Reception
- The reception is located ahead as you enter the main entrance.
- The distance from the main entrance is 10m.
- There is step-free level access to the reception.
- The height of the reception desk is 100cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the size of the space.
Eating and Drinking
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Location and Access
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- The coffee shop is located ahead as you enter the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the front left side of the coffee shop.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, to the rear of the leisure centre.
- The distance from the main entrance is 22m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 140cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 61cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 99cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Shower with Adaptations
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Location and Access
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- The shower surveyed is located on the ground floor, to the rear of the leisure centre.
- The distance from the main entrance is 20m.
- The most accessible route to the shower has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a low visual contrast.
- The dropdown rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The facility has a pedal bin.
- There is one coat hook.
- The coat hook is 160cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The height of the baby change table is 95cm.
Standard Changing Room (Male)
- The changing room surveyed is located on the ground floor, to the rear of the leisure centre.
- The distance from the main entrance is 24m.
- The most accessible route to the changing room has step-free level access and doors permanently held open.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a toilet, a wash basin, a locker and a dry seat for changing.
- The wash basin has a lever mixer tap.
- The toilet seat has a low visual contrast.
- Additional features include: a mirror, coat hooks and a hand dryer.
- The hand dryer has a medium visual contrast.
- The changing room has a waste bin.
- There is a fixed height shower head.
- The shower controls are push.
- There is no shower seat.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Exit (to Astroturf Pitch)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 82cm.
- The doors have a high visual contrast.
- There is step-free level access as you exit.
Outdoor Spaces
- The following is available in this area: a sports pitch.
- Outdoor areas consist of concrete or tarmac, artificial grass, block paving and gravel.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the outdoor astroturf pitch.
- There are not any seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Pool
- This is an outdoor swimming pool.
- There is step-free level access throughout this area.
- The following areas have stepped access: the sun loungers.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: chairs with armrests.
- There is not an emergency alarm at poolside.
- Access into the water is via a ladder.
- The pool is staffed at all times.
- Internal access to the swimming pool from the sports centre is via steps.
- However, the swimming pool can be accessed step-free via a wide gate and subsequent slight slope.
- This gate is located to the right of the main entrance to the sports centre.
Lift
- The lift surveyed is located to the right of the leisure centre.
- This lift is a platform lift.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 113cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located to the left side of the leisure centre.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Gym (Fitness Suite)
- The gym is located on the first floor, to the left as you exit the lift.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 86cm.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the free weights area, the squat rack and the arm cycles machine.
- Access throughout may include narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and arm cycles.
- Seating available in this area includes: benches.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
