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Helmingham Hall Gardens

Helmingham, Stowmarket, IP14 6EF

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Access Guide

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Overview (Helmingham Hall Gardens)

Parking (Visitors )

  • Car Park View
    • The car park is located at the front of the Helmingham Hall Garden grounds.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings.
    • There are 12 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 366cm (width) x 540cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 10m from the Car Park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the courtyard.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located within the café.
    • The male and female standard toilet facilities are located on the right side of the courtyard.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Access Point (Car Park Entrance)

  • This access point is located at the front of the Visitors Car Park.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via a very easy slope.
  • There is a single manual gate.
  • The gate is permanently held open.
  • The width of the opening is 394cm.
  • The gate has a medium visual contrast.
  • The gate has a latch lock.
  • There is step-free access via a very easy slope as you enter.

Outdoor Spaces (Helmingham Hall Gardens)

  • The following is available in this area: woodland and formal gardens.
  • Outdoor areas consist of concrete or tarmac, wood bark, grass, compact earth and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: there are a several slight and steep slopes along the paths within Helmingham Hall Gardens.
  • The following areas have stepped access: there are several steps along the paths within Helmingham Hall Gardens, multiple ones can be bypassed via alternative paths.
  • There are not any seats situated along the paths for people to rest.
  • The paths have gates and uneven surfaces.

Access Point (Coach House Garden Entrance)

  • This access point is located at the rear left side of the Coach House Garden.
  • The approach to the access point has uneven surfaces.
  • The access point is not clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via slope.
  • The slope has a steep gradient.
  • There is a single manual gate.
  • The gate opens away from you.
  • The width of the opening is 119cm.
  • The gate has a high visual contrast.
  • The gate has a sliding bolt lock.
  • There is step-free level access as you enter.

Outdoor Spaces (Coach House Garden)

  • The following is available in this area: gardens.
  • Outdoor areas consist of grass and compact earth.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: there is a steep slope along the pathway that is at the front of the garden.
  • There are some seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Access Point (Rose Garden Entrance)

  • This access point is located on the right side of the Rose Garden.
  • The approach to the access point has uneven surfaces.
  • The access point is not clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via a very easy slope.
  • There is open access.
  • The width of the opening is 113cm.
  • There is step-free level access as you enter.

Outdoor Spaces (Rose Garden)

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of grass.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are not any seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Access Point (Walled Garden Front Entrance)

  • This access point is located at the front of the Walled Garden.
  • The approach to the access point has uneven surfaces.
  • The access point is not clearly signed.
  • Assistance is not available at the access point.
  • There is step-free level access.
  • There is a single manual gate.
  • The gate opens away from you.
  • The width of the opening is 89cm.
  • The gate has a low visual contrast.
  • The gate has a latch lock.

Outdoor Spaces (Walled Garden)

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of grass and block paving.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are not any seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Access Point (Courtyard Entrance)

  • This access point is located at the front of the Courtyard.
  • The access point is not clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via slope.
  • The slope has a steep gradient.
  • There is a single manual gate.
  • The gate is permanently held open.
  • The width of the opening is 306cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Outdoor Spaces (Courtyard)

  • The following is available in this area: a toilet block.
  • Additional facilities in this area include: an open courtyard.
  • Outdoor areas consist of block paving.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: the right side of the courtyard is on a slight slope.
  • There are seats situated along the paths for people to rest.

Eating and Drinking (Café)

  • Location and Access View
    • The café is located on the left side of the Courtyard.
    • The most accessible route has a steep ramp or slope and uneven surfaces.
    • There is step-free access via ramp into this area.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 117cm.
    • There is also a slight ramp beyond the café entrance.
  • Service View
    • The cafe was closed at the time of the survey.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Stable Shop and Admissions )

  • This entrance is located at the front of the Stable Shop and Admissions.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Shop (Stable Shop and Admissions)

  • Getting Around View
    • The following areas have step-free access via ramps or slopes: the whole of the shop is on a slight slope.
    • The following areas have stepped access: there is a step in the rear right corner of the shop that gives access to shelves.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor in the majority of walkways.
    • There is no (or very little) background noise.
    • Signage is not provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was to the right as you enter the shop.
    • Signage is not provided for the counter.
    • The queue width is between 120cm and 150cm and there is no need to turn.
    • The payment counter has a television.
    • The height of the payment counter is 85cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Courtyard - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the courtyard.
    • The distance from the car park entrance is 100m.
    • The most accessible route to the toilet has a steep ramp or slope and uneven surfaces.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 110cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 244cm (width) x 391cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 178cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 118cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • The height of the baby change facility when in use is 86cm.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.