Access Guide
Overview (Helmingham Hall Gardens)
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About
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- This is a garden and events venue.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Needham Market station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: there are a several slight and steep slopes along the paths within Helmingham Hall Gardens.
- The following areas have stepped access: there are several steps along the paths within Helmingham Hall Gardens, multiple ones can be bypassed via alternative paths.
- Access throughout may include uneven surfaces.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking (Visitors )
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Car Park
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- The car park is located at the front of the Helmingham Hall Garden grounds.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The surveyed Blue Badge parking bay dimensions are 366cm (width) x 540cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 10m from the Car Park entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the courtyard.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located within the café.
- The male and female standard toilet facilities are located on the right side of the courtyard.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Access Point (Car Park Entrance)
- This access point is located at the front of the Visitors Car Park.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- Assistance is not available at the access point.
- There is step-free access via a very easy slope.
- There is a single manual gate.
- The gate is permanently held open.
- The width of the opening is 394cm.
- The gate has a medium visual contrast.
- The gate has a latch lock.
- There is step-free access via a very easy slope as you enter.
Outdoor Spaces (Helmingham Hall Gardens)
- The following is available in this area: woodland and formal gardens.
- Outdoor areas consist of concrete or tarmac, wood bark, grass, compact earth and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: there are a several slight and steep slopes along the paths within Helmingham Hall Gardens.
- The following areas have stepped access: there are several steps along the paths within Helmingham Hall Gardens, multiple ones can be bypassed via alternative paths.
- There are not any seats situated along the paths for people to rest.
- The paths have gates and uneven surfaces.
Access Point (Coach House Garden Entrance)
- This access point is located at the rear left side of the Coach House Garden.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- Assistance is not available at the access point.
- There is step-free access via slope.
- The slope has a steep gradient.
- There is a single manual gate.
- The gate opens away from you.
- The width of the opening is 119cm.
- The gate has a high visual contrast.
- The gate has a sliding bolt lock.
- There is step-free level access as you enter.
Outdoor Spaces (Coach House Garden)
- The following is available in this area: gardens.
- Outdoor areas consist of grass and compact earth.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: there is a steep slope along the pathway that is at the front of the garden.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Access Point (Rose Garden Entrance)
- This access point is located on the right side of the Rose Garden.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- Assistance is not available at the access point.
- There is step-free access via a very easy slope.
- There is open access.
- The width of the opening is 113cm.
- There is step-free level access as you enter.
Outdoor Spaces (Rose Garden)
- The following is available in this area: formal gardens.
- Outdoor areas consist of grass.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are not any seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Access Point (Walled Garden Front Entrance)
- This access point is located at the front of the Walled Garden.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- Assistance is not available at the access point.
- There is step-free level access.
- There is a single manual gate.
- The gate opens away from you.
- The width of the opening is 89cm.
- The gate has a low visual contrast.
- The gate has a latch lock.
Outdoor Spaces (Walled Garden)
- The following is available in this area: formal gardens.
- Outdoor areas consist of grass and block paving.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are not any seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Access Point (Courtyard Entrance)
- This access point is located at the front of the Courtyard.
- The access point is not clearly signed.
- Assistance is not available at the access point.
- There is step-free access via slope.
- The slope has a steep gradient.
- There is a single manual gate.
- The gate is permanently held open.
- The width of the opening is 306cm.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Outdoor Spaces (Courtyard)
- The following is available in this area: a toilet block.
- Additional facilities in this area include: an open courtyard.
- Outdoor areas consist of block paving.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the right side of the courtyard is on a slight slope.
- There are seats situated along the paths for people to rest.
Eating and Drinking (Café)
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Location and Access
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- The café is located on the left side of the Courtyard.
- The most accessible route has a steep ramp or slope and uneven surfaces.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 117cm.
- There is also a slight ramp beyond the café entrance.
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Service
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- The cafe was closed at the time of the survey.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Stable Shop and Admissions )
- This entrance is located at the front of the Stable Shop and Admissions.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 104cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Shop (Stable Shop and Admissions)
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Getting Around
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- The following areas have step-free access via ramps or slopes: the whole of the shop is on a slight slope.
- The following areas have stepped access: there is a step in the rear right corner of the shop that gives access to shelves.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- There is no (or very little) background noise.
- Signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The venue has a payment counter.
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Payment Counter
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- The counter surveyed was to the right as you enter the shop.
- Signage is not provided for the counter.
- The queue width is between 120cm and 150cm and there is no need to turn.
- The payment counter has a television.
- The height of the payment counter is 85cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Courtyard - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the rear of the courtyard.
- The distance from the car park entrance is 100m.
- The most accessible route to the toilet has a steep ramp or slope and uneven surfaces.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 110cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 244cm (width) x 391cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 178cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 118cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 112cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 93cm from the floor.
- There is no emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- The height of the baby change facility when in use is 86cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
