You are on Overview (Ipswich Regent Theatre). Skip to the next section.

Overview (Ipswich Regent Theatre)

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• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Regent Car Park .
  • View information on Regent car park (opens new tab) .
  • The nearest train station is Ipswich Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a slight slope along the corridor on the ground floor and right side of the theatre, this gives access to the changing place, a toilet with adaptations and standard toilets. There is a slight slope within the male standard toilet that is on the ground floor.
  • The following areas have stepped access: There are steps to access all boxes for the auditorium. There are steps to access both male and female standard toilets that are within the auditorium and on the first floor.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground and first floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language Interpreters can be requested prior to your visit.
  • The availability of signed performances depends on the show and promoter. The availability of Braille and large print captioned performances depends on the show and promoter.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Parking (Public Car Parks). Skip to the next section.

Parking (Public Car Parks)

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located along Woodbridge Road.
  • The name of the car park is Regent Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor and first floor of the theatre.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located within the male and female toilets that are at the end of the corridor on the right side of the theatre.
  • The male and female step-free standard toilet facilities are located at the end of the corridor on the right side of the theatre.
  • The male and female standard toilet facilities are located at the front of the auditorium, on the ground floor.
  • The male and female standard toilet facilities are located on the first floor of the theatre, through the circle lounge bar.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located at the end of the corridor on the right side of the theatre.

You are on Entrance (Accessible ). Skip to the next section.

Entrance (Accessible )

• This entrance is located at the front of the theatre, along St Helen's Street.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 99cm.
• The width of the opening is 164cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a push pad or push button to exit at a height of 89cm.
• There is step-free access via ramp as you enter.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with a handrail on the right going up.

You are on Entrance (Front ). Skip to the next section.

Entrance (Front )

• This entrance is located at the front of the theatre, along St Helen's Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 6 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There is an intercom at a height of 136cm.
• There are double manual doors at this entrance.
• The doors open both ways.
• The width of the opening is 123cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Main ). Skip to the next section.

Reception (Main )

• The reception is located at the front of the theatre, on the left side of the front entrance foyer.
• The distance from the accessible entrance is 15m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to the reception.
• The height of the reception desk is 113cm.
• There is a lowered section at the desk.
• The height of the lowered section is 96cm.
• The reception has mirrors and patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny and patterned.
• Lighting levels were even at the time of the survey.

You are on Getting Around (Ipswich Regent Theatre). Skip to the next section.

Getting Around (Ipswich Regent Theatre)

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: There is a slight slope along the corridor on the ground floor and right side of the theatre, this gives access to the changing place, a toilet with adaptations and standard toilets. There is a slight slope within the male standard toilet that is on the ground floor.
• The following areas have stepped access: There are steps to access all boxes for the auditorium. There are steps to access both male and female standard toilets that are within the auditorium and on the first floor.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and stools.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Theatre (Auditorium). Skip to the next section.

Theatre (Auditorium)

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • The availability of captioned performances depends on the show and promoter.
  • The availability of signed performances depends on the show and promoter.
  • The availability of audio described performances depends on the show and promoter.
  • The availability of autism friendly/relaxed performances depends on the show and promoter.
  • The availability of sensory friendly performances depends on the show and promoter.
  • There is an infrared assisted hearing system.
  • The hearing assistance system could not be tested at the time of the survey.
• Auditorium View
  • The most accessible route to the auditorium has step-free level access and doors permanently held open.
  • There is a designated seating area.
  • The following rows have step-free access via ramps or slopes: All rows within the seating on the ground floor of the auditorium are accessed via a steep ramp.
  • The following rows have stepped access: All rows within the circle seats on the first floor of the auditorium are accessed via steps.
  • View the seating plan/auditorium map (opens new tab) .
  • Seating available includes: flip-down seats with armrests.

You are on Seating Area (Ground Floor - Auditorium). Skip to the next section.

Seating Area (Ground Floor - Auditorium)

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• Location and Access View
  • The ground floor auditorium seating area is located along the corridor that is at the rear of the auditorium.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
• Seating Area View
  • The following areas have step-free access via ramps or slopes: All rows within the seating on the ground floor of the auditorium are accessed via a steep ramp.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • The chairs are fixed.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Designated Seating (Ground Floor - Auditorium - Middle Row). Skip to the next section.

Designated Seating (Ground Floor - Auditorium - Middle Row)

• The designated seating area surveyed is located on the left side of the auditorium, row J.
• The distance from the Ground Floor Auditorium Entrance is 12m.
• There is step-free access via ramp to the designated seating.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The width of the opening is 84cm.
• The designated seating area is not clearly marked or signed.
• There is 1 designated space for a wheelchair user.
• The view from this seating area is clear from obstructions.
• Companions sit next to you.
• There is a steward available for assistance.
• There is not space for an assistance dog to rest.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is a toilet with adaptations close to the seating area (within approximately 50m).
• There is an identical designated seating space on the right side of the auditorium, row J.

You are on Designated Seating (Ground Floor - Auditorium - Front Row). Skip to the next section.

Designated Seating (Ground Floor - Auditorium - Front Row)

• The designated seating area surveyed is located at the front of the auditorium, row A.
• The distance from the Ground Floor Auditorium Entrance is 20m.
• There is step-free access via ramp to the designated seating.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The designated seating area is not clearly marked or signed.
• There are 2 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions sit next to you and behind you.
• There is a steward available for assistance.
• There is space for an assistance dog to rest.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is a toilet with adaptations close to the seating area (within approximately 50m).

You are on Room (Ground Floor - Box C). Skip to the next section.

Room (Ground Floor - Box C)

• The room is located along the corridor that is at the rear of the auditorium.
• The distance from the Accessible Entrance is 20m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is stepped access into the room.
• There are 3 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm and 45cm.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 67cm.
• There is not space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The tables are fixed.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There are a total of 12 identical boxes available.

You are on Eating and Drinking (Ground Floor - Foyer Bar). Skip to the next section.

Eating and Drinking (Ground Floor - Foyer Bar)

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• Location and Access View
  • The foyer bar is located at the front of the theatre, on the right side of the entrance foyer.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where drinks can be ordered.
  • Full table service is available on request only.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The bar was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 113cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 96cm.
  • The counter has a television, mirrors and patterned/distracting backgrounds.

You are on Eating and Drinking (Ground Floor - Concourse Bar). Skip to the next section.

Eating and Drinking (Ground Floor - Concourse Bar)

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• Location and Access View
  • The Concourse Bar is located along the corridor that is at the rear of the auditorium.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where drinks can be ordered.
  • Full table service is available on request only.
  • Menus are wall-mounted and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The bar was surveyed.
  • The height of the counter is 113cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 96cm.
  • The counter has a television, mirrors and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, stools and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Lift (Main ). Skip to the next section.

Lift (Main )

• The lift surveyed is located to the left as you enter the theatre Accessible Entrance.
• The distance from the Accessible Entrance is 4m.
• The most accessible route to the lift has step-free level access.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 106cm (width) x 208cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Main ). Skip to the next section.

Stairs (Main )

• The stairs surveyed are located at the front of the theatre, on the left side of the front entrance foyer.
• The ground and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (First Floor - Circle Seats). Skip to the next section.

Seating Area (First Floor - Circle Seats)

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• Location and Access View
  • The first floor circle seats are located through the Circle Lounge Bar via the lift.
  • The most accessible route has step-free level access, manual doors and doors permanently held open.
  • There is stepped access into this area.
  • There are 7 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 78cm.
• Seating Area View
  • The following areas have stepped access: All rows within the circle seats on the first floor of the auditorium are accessed via steps.
  • There is not space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests.
  • The chairs are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Eating and Drinking (First Floor - Circle Lounge Bar). Skip to the next section.

Eating and Drinking (First Floor - Circle Lounge Bar)

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• Location and Access View
  • The Circle Lounge bar is located ahead as you exit the main lift on the first floor.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into this area.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 127cm.
• Service View
  • This area has a bar where drinks can be ordered.
  • Full table service is available on request only.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located to the right as you enter the lounge.
  • There is step-free level access to the counter.
  • The height of the counter is 113cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 97cm.
  • The counter has a television, mirrors and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: The seating area at the rear of the lounge is accessed via steps.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, armchairs, sofas and stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Changing Places (Ground Floor). Skip to the next section.

Changing Places (Ground Floor)

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• Location and Access View
  • The Changing Places facility surveyed is located at the end of the corridor on the right side of the theatre.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Accessible Entrance is 50m.
  • The most accessible route to the Changing Places facility has a slight ramp or slope and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the facility are 399cm (width) x 291cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The transfer space on the right as you face the toilet is 284cm.
  • The transfer space on the left as you face the toilet is 78cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 93cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a medium visual contrast.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 94cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 91cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 101cm and 145cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left as you exit the main lift on the first floor.
  • The distance from the main lift is 10m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 87cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 97cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.