You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Café, function rooms, meeting rooms.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Ipswich.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located on King Street.
• Comments View
  • The Blue Badge Bays are designated but not specifically marked.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Wednesday 10:00 - 16:00.
• Thursday 10:00 - 16:00.
• Friday 10:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 199cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 137cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 11 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (Princes Street). Skip to the next section.

Outside Access (Princes Street)

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• Entrance View
  • This information is for the entrance located on Princes Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 127cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of and immediately after the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played within the cafe.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Moments Coffee Shop). Skip to the next section.

Eating and Drinking (Moments Coffee Shop)

• The following information is for the café.
• The café is located on level 2.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Level 2). Skip to the next section.

Level Change (Level 2)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the corridor between the main entrance and lifts.
• The ramp/slope gradient is slight.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 118cm (3ft 10in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located between the3 lifts and tea rooms.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• The ramp/slope does not bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does not bypass the ramp/slope.

You are on Other Floors (Rear). Skip to the next section.

Other Floors (Rear)

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• Steps View
  • The floors which are accessible by stairs are 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Other Floors (Main Entrance). Skip to the next section.

Other Floors (Main Entrance)

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• Steps View
  • The floors which are accessible by stairs are 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low to moderate.

You are on Lift (Moments Cafe and Giles Room). Skip to the next section.

Lift (Moments Cafe and Giles Room)

• There is a lift for public use.
• The lift is located in front of you as you exit the Princes Street Lift on level 2.
• The lift is a platform lift.
• The floors which are accessible by this lift are mezzanine, 2.
• The platform lift accesses a small level change.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the first floor.
• The lift is approximately 3m (3yd 10in) from the Princes Street Lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 96cm (3ft 2in).
• The dimensions of the lift are 145cm x 116cm (4ft 9in x 3ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Princes Street Entrance). Skip to the next section.

Lift (Princes Street Entrance)

• There is a lift for public use.
• The lift is located directly ahead after you enter the Prices Street Entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 2, 3, 4, 5.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 5m (5yd 1ft) from the Princes Street Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 110cm x 213cm (3ft 7in x 6ft 12in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Toilet with Adaptations (Level 2 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 2 - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the Tea Room and Giles Room Lift.
  • This accessible toilet is located directly ahead as you exit the Tea Room and Giles Room lift on level two.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 180cm x 218cm (5ft 11in x 7ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 96cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is push.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 175cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 110cm (3ft 7in).

You are on Standard Toilet(s) (Level 3). Skip to the next section.

Standard Toilet(s) (Level 3)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of as you exit the Tea Room and Giles Room lift and on the far side of the landing.
  • The female toilet(s) is/are approximately 9m (9yd 2ft) from the Tea Room and Giles Room lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you exit the Tea Room and Giles Room Lift on level 3.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the Tea Room and Giles Room Lift.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are good.