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Jimmy's Farm and Wildlife Park

Pannington Hall Lane, Ipswich , IP9 2AP

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Access Guide

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Overview (Jimmy's Farm and Wildlife Park)

  • About View
    • This is a farm and wildlife park with multiple services available.
    • Services available in the venue include: animal viewing and animal petting, a farm shop, restaurant, playgrounds, Clarkes, Joules, Seasalt Cornwall and Barbour.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The following areas have step-free access via ramps or slopes: there is a mixture of slight and steep slopes along all paths within Jimmy's Farm and Wildlife Park. .
    • The following areas have stepped access: there are several steps along the path within Jimmy's Farm and Wildlife Park.
    • Access throughout may include uneven surfaces.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: an electric scooter.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking (Visitors )

  • Car Park View
    • The car park is located at the front of Jimmy's Farm and Wildlife Park.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 395cm (width) x 430cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 15m from the Car Park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • Toilets with adaptations are located to the right of the Welcome Entrance and along the walkways on the left side of the Jimmy's Farm and Wildlife Park.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female standard toilet facilities are located at the rear of the The Barn Restaurant and Coffee House.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within several of the toilet with adaptations.

Access Point (Car Park Entrance)

  • This access point is located at the front of the visitor car park.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via slope.
  • The slope has a slight gradient.
  • There is open access.
  • The width of the opening is 320cm.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.

Access Point (Welcome Entrance)

  • This access point is located along the walkway that is in between the visitors car park and the ticketing office.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via slope.
  • The slope has a steep gradient.
  • There are double manual gates.
  • The gates are permanently held open.
  • The width of the opening is 304cm.
  • The gates have a low visual contrast.
  • There is also a steep slope in between the two gates.
  • There is a second set of double manual gates.
  • The second set of gates are permanently held open.
  • The width of the opening is 248cm.
  • The second set of gates have a low visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.

Ticketing (Admissions)

  • Ticket Office View
    • The ticket office surveyed is located ahead as you enter via the Welcome Entrance.
    • There is step-free access via slope to the ticket office.
    • The slope has a steep gradient.
    • The width of the opening is 121cm.
    • There is step-free level access throughout the ticket office.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The queue width is between 120cm and 150cm and there is no need to turn.
    • There is a separate wheelchair accessible queue lane.
    • The height of the counter is 112cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 92cm.
    • The counter has windows.
    • There is not a hearing assistance system.

Access Point (Admissions)

  • This access point is located ahead as you enter via the Welcome Entrance and through Admissions.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • Assistance is available at the access point.
  • There is step-free level access.
  • There is a single manual gate.
  • The gate opens away from you.
  • The width of the opening is 115cm.
  • The gate has a low visual contrast.
  • All admissions lanes have similar details.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.

Entrance (Customer Service Entrance)

  • This entrance is located on the right side of the Admissions Building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 4cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 78cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Counter (Customer Service)

  • The counter is located on the right side of the Admissions Building.
  • The distance from the Customer Service Entrance is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 87cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Outdoor Spaces (Jimmy's Farm and Wildlife Park)

  • The following is available in this area: a playground, a playground with play equipment, woodland and a visitor centre.
  • Outdoor areas consist of gravel, compact earth and uncompacted earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: there is a mixture of slight and steep slopes along all paths within Jimmy's Farm and Wildlife Park.
  • There are steep slopes to access all of the animal viewing, the reptile house, butterfly house and the woodlands adventure area.
  • The following areas have stepped access: there are several steps along the path within Jimmy's Farm and Wildlife Park.
  • There are seats situated along the paths for people to rest.
  • The paths have gates and uneven surfaces.
  • Playground View
    • There is a route around the play equipment which is not firm and even, but is over 150cm wide.
    • The play equipment is not within easy reach for a range of users.
    • The following play experiences are available: swinging, sliding, climbing, balancing and crawling.
    • There are several playgrounds available throughout Jimmy's Farm and Wildlife Park.

Eating and Drinking (Coffee Cabin)

  • Location and Access View
    • The Coffee Cabin is located to the left as you enter through Admissions.
    • The most accessible route has a steep ramp or slope.
    • There is step-free access via slope into this area.
    • The slope has a steep gradient.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The height of the counter is 122cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The seating area is uncovered.
    • The following areas have step-free access via ramps or slopes: the seating area is on a slight slope.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Furniture available in this area includes: picnic tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Eating and Drinking (Field Kitchen)

  • Location and Access View
    • The Field Kitchen is located on the left side of the farm grounds.
    • The most accessible route has steep ramps or slopes and uneven surfaces.
    • There is step-free access via slope into this area.
    • The slope has a slight gradient.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 78cm.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left as you enter the Field Kitchen.
    • There is step-free level access to the counter.
    • The height of the counter is 113cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • The seating area is covered.
    • The following areas have step-free access via ramps or slopes: The seating area is on a slope.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Furniture available in this area includes: picnic tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the Welcome Entrance.
    • The distance from the Welcome Entrance is 8m.
    • The most accessible route to the toilet has a slight ramp or slope and uneven surfaces.
    • There is step-free access via ramp into the facility.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 82cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 248cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 85cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 82cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.