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Kesgrave War Memorial Community Centre

Twelve Acre Approach, Kesgrave, Ipswich , IP5 1JF

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Access Guide

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Overview

  • About View
    • This is a community centre with multiple rooms for hire, and a sports centre with a wide-variety of facilities available.
    • Facilities available in the venue include: meeting rooms for hire, a conference centre, a boardroom, a large sports hall, a cricket pitch, tennis courts, a football pitch, a speedway cycling track, netball courts, a bandstand and a pétanque court.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access via automatic doors to both the community centre and the sports centre.
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: disability awareness training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • Toilets with adaptations are located in the community centre, sports centre and outdoor toilet block by the netball courts.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located to the front and rear of the community centre, and in the sports centre changing rooms.
    • The shared step-free standard toilet facilities are located in the toilet block by the netball courts.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located in the sports centre.
    • Parent and baby changing facilities are located in the community centre and sports centre toilets with adaptations.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located in the sports centre.
    • Standard shower facilities are located in the sports centre.

Parking

  • Car Park View
    • The car park is located at the front of the community centre.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 322cm (width) x 453cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 17m from the community centre entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Community Centre)

  • This entrance is located at the front of the community centre.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • There is a push pad at a height of 110cm.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 94cm.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • Some of the walls have a reflective finish.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and sofas.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Reception

  • The reception is located to the right as you enter the community centre entrance.
  • The distance from the community centre entrance is 1m.
  • There is step-free level access to the reception.
  • The height of the reception window is 124cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.

Room (Conference Centre)

  • The room is located to the rear right of the community centre.
  • The distance from the community centre entrance is 22m.
  • The most accessible route to the room has step-free level access, manual doors, doors permanently held open and narrow walkways.
  • There is no signage on or near the door.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 86cm.
  • There is an additional external entrance into the conference centre.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Community Centre - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right side of the community centre.
    • The distance from the community centre entrance is 18m.
    • The most accessible route to the toilet has step-free level access, manual doors, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 248cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 163cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 53cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 103cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 104cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Entrance (Sports Centre)

  • This entrance is located at the front of the sports centre to the far right side of the site.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • There is a push pad at a height of 110cm.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.
  • There is step-free level access as you enter.

Reception (Sports Centre)

  • The reception is located ahead as you enter the sports centre entrance.
  • The distance from the sports centre entrance is 2m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 72cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Some flooring is patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Changing Room with Adaptations (Sports Centre)

  • Location and Access View
    • The changing room surveyed is located along the sports centre corridor.
    • The distance from the sports centre entrance is 8m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a wheel-in shower, a locker at a suitable height for a wheelchair user and a dry seat for changing.
    • The dimensions of the changing room are 145cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a mirror.
    • There is no shelf.
    • The changing room has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 140cm from the floor.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 43cm from the floor.
    • The shower controls are twist turn mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Outdoor Spaces

  • The following is available in this area: sports pitches, sports courts and a toilet block.
  • Additional facilities in this area include: a speedway cycling track, a bandstand and a pétanque court.
  • Outdoor areas consist of concrete or tarmac, rubber mulch or rubber bark, grass and block paving.
  • There are footpaths in some areas.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the netball courts.
  • There are some seats situated along the paths for people to rest.
  • The paths have uneven surfaces.