Access Guide
Overview
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About
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- This is a library with multiple services available.
- Services available in the venue include: a library, a children's library, computers, printing and photocopying.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest parking is located to the west of the library.
- The nearest train station is Lowestoft.
- The nearest bus station is Lowestoft Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: disability awareness training.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located to the west of the library, at the end of Hall Road.
- Designated Blue Badge parking bays are not available in the car park.
Entrance (Main)
- This entrance is located at the front of the library.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 94cm.
- The width of the opening is 186cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the right side of the library.
- The distance from the main entrance is 10m.
- The most accessible route to reception has narrow walkways.
- There is step-free level access to the reception.
- The height of the reception desk is 77cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 106cm to 126cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available in the walkways includes: sofas.
- Lighting levels vary due to the size of the space.
Library
- There is step-free level access throughout the library.
- Access throughout the library may include manual doors and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs without armrests, stools and high stools.
- Furniture available in the library includes: tables and desks.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: large key keyboards, high visibility/contrast keyboards and headsets.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located through the manual doors at the rear of the library, in the Marram Green building.
- The distance from the main entrance is 18m.
- The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 214cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 117cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 112cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 97cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 174cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
