Access Guide
Overview
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About
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- This is a key cutting store with multiple services available.
- Services available in the venue include: key cutting, engraving, watch batteries and straps, photocopying, and stationery.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Ranelagh Road car park.
- View information on Ranelagh Road car park (opens new tab) .
- The nearest train station is Felixstowe.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include uneven surfaces and narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located on Ranelagh Road.
- The name of the car park is Ranelagh Road Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and narrow aisles (less than 120cm).
- The majority of main aisle widths are under 120cm.
- The majority of product aisle widths are under 120cm.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is background noise.
- Signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The checkout area is located at the rear of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- Signage is not provided for the counter.
- The queue width is under 120cm and there is no need to turn.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 91cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.