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Kingfisher Leisure Centre

Station Road, Sudbury, Suffolk, CO10 2SU

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Sudbury.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sudbury.

Opening Times

  • Monday 06:00 - 21:00.
  • Tuesday 06:00 - 21:00.
  • Wednesday 06:00 - 21:00.
  • Thursday 06:00 - 21:00.
  • Friday 06:00 - 21:00.
  • Saturday 08:00 - 16:00.
  • Sunday 08:00 - 16:00.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Kingfisher Car Park.
    • The car park is located outside the venue.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is council run and is free for 3 hours. A ticket must be obtained and displayed clearly.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 123cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 3m (3yd 10in) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Eating and Drinking

  • The following information is for the café.
  • The café is located in front and to the left as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the Main Entrance.
  • The distance between the floor and the lowest table is 46cm (1ft 6in).
  • The standard height for tables is 77cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Community Studio Room)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the Community Studio Room entrance.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Community Studio Room Level Change)

  • There is a lift for public use.
  • The lift is located at the rear of the ground floor and to the left of the steps.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 35m (38yd 10in) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 94cm x 136cm (3ft 1in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Changing Places (Swimming Pool)

  • Location and Access View
    • The facility is located at the rear of the Swimming Pool Changing Area.
    • The facility is approximately 20m (21yd 2ft) from the Swimming Pool Changing Area entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is not located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The door has a horizontal grab rail.
    • The width of the door is 74cm (2ft 5in).
    • The dimensions of the facility are 330cm x 273cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 99cm (3ft 3in).
    • The transfer space on the left as you face the toilet is 135cm (4ft 5in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the right.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There are no vertical grab rails for the toilet.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 95cm.
    • The toilet has a cistern.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 195cm (6ft 5in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a high colour contrast between the shower rails and wall.
    • There is a vertical grab rail for the shower.
    • There is a high colour contrast between the vertical grab rail(s) for the shower and wall.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 75cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 86cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 83cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a/are general domestic waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a coat hook.
    • There is a red flashing fire alarm beacon within the room.
    • The lighting levels are good.

Standard Changing Room (Swimming Pool)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 25m (27yd 1ft) from the Main Entrance.
  • The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the Café.
  • The standard changing room(s) surveyed is/are located at the rear of the venue and to the left of the lift.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are baby change tables available within several changing cubicles.
    • The baby change tables are 93cm high.

Standard Shower (Swimming Pool)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the Swimming Pool Changing Area.
  • There is level access to the shower facilities.
  • Comments View
    • There is also a flip down seat available with drop-down rails on either side within this shower.
    • The seat is 50cm high (shown in photograph 4).

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor and to the right as you exit the lift.
    • The fitness suite is 3m (3yd 10in) from the lift.
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The door(s) may be difficult to open.
    • The opening is 128cm wide.
  • IFI Accredited Fitness Suite View
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is every 6 months.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • There is an access scanner located at a height of 110cm.
    • Access is via a membership card.

Standard Changing Room (Fitness Suite)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 35m (38yd 10in) from the Main Entrance.
  • The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the Café.
  • The standard changing room(s) surveyed is/are located at the rear of ground floor and between the lift and stairs.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Shower (Fitness Suite)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the Fitness Suite Changing Rooms.
  • There is level access to the shower facilities.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the foyer and through the Café.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 25m (27yd 1ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls are 120cm - 130cm high.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Accessible Toilet (Foyer - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Main Entrance.
    • This accessible toilet is located past the reception and to the right of the café seating area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • There is no lock for the toilet door.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this Accessible Toilet.
    • The height of the baby change table once extended is 107cm (3ft 6in).

Accessible Toilet (Swimming Pool - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Swimming Pool Changing Area entrance.
    • This accessible toilet is located at the rear of the Swimming Pool Changing Area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 166cm x 190cm (5ft 5in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 113cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 108cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Shower (Swimming Pool)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the Swimming Pool Accessible Toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).
  • Other facilities available include; an accessible toilet.
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (Ground Floor Fitness Suite - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the Main Entrance.
    • This accessible toilet is located at the rear of the foyer and between the stairs and lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 74cm (2ft 5in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 270cm x 247cm (8ft 10in x 8ft 1in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 200cm (6ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Shower (Ground Floor Fitness Suite)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the Accessible Toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails, a shower chair and a flip-down seat.
  • The height of the seat is 52cm (1ft 8in).
  • Other facilities available include; an accessible toilet and locker.
  • There is level access to the services from the accessible shower facilities.

Accessible Toilet (First Floor Fitness Suite - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
    • This accessible toilet is located on the first floor and through the door that is at the rear of the Fitness Suite.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 72cm (2ft 4in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 186cm (4ft 12in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The height of the coat hook is 160cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you enter and to the right of the café seating area.
    • The female and male toilets are approximately 10m (10yd 2ft) from the Main Entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Comments View
    • There are also standard toilets available within both the Swimming Pool Changing Rooms and Fitness Suite Changing Rooms.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.