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Landguard Fort

Landguard Point, View Point Road, Felixstowe, IP11 3TW

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Access Guide

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Overview (Landguard Fort)

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The following areas have step-free access via ramps or slopes: There is a slight slope along the walkway on the ground floor and right side of the fort. There is a mixture of slight and steep ramps along the walkways on the first floor of the fort. There are several slight and steep ramps along the exhibit’s internal walkway.
    • The following areas have stepped access: There are steps along the walkways on the first floor of the fort. There are several steps along the exhibit’s internal walkway. There are steps at the entrance to access the external exhibits, but these can be overcome via a portable ramp.
    • Access throughout may include uneven surfaces and narrow walkways.
    • The ground and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language can be provided virtually.
    • Documents are available in the following formats: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking (Landguard Fort and Museum )

  • Car Park View
    • The car park is located in front of the Landguard Fort.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 475cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 132cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 17m from the Landguard Fort entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left side of the front of the fort.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located on the left side of the front of the fort.

Entrance (Landguard Fort )

  • This entrance is located at the front of Landguard Fort.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 240cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.

Ticketing (Admissions)

  • Ticket Counter View
    • The ticket counter surveyed is located ahead and to the right as you enter Landguard Fort.
    • There is step-free level access to the counter.
    • The queue width is at least 150cm and there is no need to turn.
    • There is not a separate wheelchair accessible queue lane.
    • The height of the counter is 106cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens.
    • There is not a hearing assistance system.

Getting Around (Landguard Fort)

  • The following areas have step-free access via ramps or slopes: There is a slight slope along the walkway on the ground floor and right side of the fort. There is a mixture of slight and steep ramps along the walkways on the first floor of the fort.
  • The following areas have stepped access: There are steps along the walkways on the first floor of the fort.
  • Access throughout may include uneven surfaces and narrow walkways.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: benches.

Stairs (Courtyard )

  • The stairs surveyed are located on the right side of the fort's courtyard.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a similar set of stairs on the left side of the forts courtyard.

Stairs (Walkway )

  • The stairs surveyed are located at the end of the pathway on the right side of the fort.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are unmarked and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a similar set of stairs along the walkway on the left side of the fort.

Exhibition Space (Landguard Fort)

  • Exhibits vary between internal and external.
  • The following areas have step-free access via ramps or slopes: There are several slight and steep ramps along the exhibit’s internal walkway.
  • The following areas have stepped access: There are several steps along the exhibit’s internal walkway. There are steps at the entrance to access the external exhibits, but these can be overcome via a portable ramp.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: audio triggered by a sensor and audio triggered by the visitor.
  • There is no (or very little) background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display information includes: audio guides, information boards, televisions/screens and a mobile app.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • Areas with stepped access only can be experienced by visitors via a virtual tour and a video on tablet or mobile phone.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.
  • Most exhibits are on the ground floor accessed by ramps or slopes. Some exhibits are accessed by steps.

Eating and Drinking (Tea Room)

  • Location and Access View
    • The tea room is on the left side of the fort courtyard.
    • The most accessible route has step-free level access and uneven surfaces.
    • There is step-free access via a portable ramp into this area.
    • The ramp has a steep gradient.
    • The ramp is under 75cm wide with no handrails.
    • The ramp bypasses the step.
    • There is 1 step with no handrails.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm .
    • The height of the highest step is 13cm.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 90cm.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, nut allergy and vegetarian.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead and to the left as you enter the tea room.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 94cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Fort Shop )

  • This entrance is located on the left side of the fort courtyard.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is under 75cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The steps are unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 90cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 88cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Shop (Fort Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow walkways and narrow aisles (less than 120cm).
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • There is no (or very little) background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was at the rear of the fort shop.
    • Signage is not provided for the counter.
    • The queue width is under 120cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 90cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the left side of the front of the fort.
    • The distance from the Landguard Fort entrance is 18m.
    • The most accessible route to the toilet has a very easy slope and uneven surfaces.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 144cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rails have a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a medium visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 134cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.