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Landguard Fort Museum

Landguard Point, View Point Road, Felixstowe, IP11 3TW

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Access Guide

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Overview (Landguard Fort Museum)

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: The corridor in the centre of the museum slopes slightly to either side. There are ramps to access each room within the museum from the centre corridor. .
    • Access throughout may include doors permanently held open, narrow walkways and narrow openings.
    • There are no toilet facilities.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Documents are available in the following formats: large print.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking (Landguard Fort and Museum )

  • Car Park View
    • The car park is located in front of the Landguard Fort.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 475cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 132cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 17m from the Landguard Fort entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Landguard Fort Museum )

  • This entrance is located at the front of the museum.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is a bell at a height of 180cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 141cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Ticketing (Admissions)

  • Ticket Counter View
    • The ticket counter surveyed is located ahead and to the right as you enter the museum.
    • There is step-free level access to the counter.
    • The queue width is at least 150cm and there is no need to turn.
    • There is not a separate wheelchair accessible queue lane.
    • The height of the counter is 124cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens.
    • There is not a hearing assistance system.

Getting Around (Landguard Fort Museum)

  • The following areas have step-free access via ramps or slopes: The corridor in the centre of the museum slopes slightly to either side. There are ramps to access each room within the museum from the centre corridor.
  • Access throughout may include doors permanently held open, narrow walkways and narrow openings.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and benches.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Exhibition Space (Landguard Fort Museum)

  • The museum is indoors.
  • Access throughout may include doors permanently held open, narrow walkways and narrow openings.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display information includes: information boards, touchscreens and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables and desks.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • The tour is self-guided but volunteers/staff are available to provide additional information.

Eating and Drinking (Tea Room)

  • Location and Access View
    • The tea room is located on the right side of the museum.
    • The most accessible route has a slight ramp or slope and doors permanently held open.
    • There is step-free level access into this area.
    • There is a single manual door with a low visual contrast.
    • The door is permanently held open.
    • The width of the opening is 88cm.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: nut allergy and vegetarian.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the front of the tea room.
    • There is step-free level access to the counter.
    • The height of the counter is 76cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.