You are on Assisted Travel Information. Skip to the next section.

Assisted Travel Information

• Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
• Assisted Travel Text Relay service: 18001 0800 028 2878.
• Email: [email protected].

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • It costs £3.00 for 24 hours of parking.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 358cm x 478cm (11ft 9in x 15ft 8in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the left access point.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the left access point.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Platform 1 Right Side). Skip to the next section.

Access Point (Platform 1 Right Side)

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• Access Point View
  • This information is for the access point located on the right hand side of the car park.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens towards you (pull).
  • The gate is permanently held open.
  • The gate has a sliding bolt lock.
  • The width of the gap is 161cm.
  • There are bollards at this access point.
  • The bollards are 119cm apart.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.

You are on Access Point (Platform 1 Left Side). Skip to the next section.

Access Point (Platform 1 Left Side)

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• Access Point View
  • This information is for the access point located on the left hand side of the car park.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
  • The width of the gap is 157cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 154cm (5ft 1in).

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not an office to obtain help.
• There is not a ticket office.
• The train companies operating from within this station are Greater Anglia.
• Please click here for access information for Greater Anglia.
• There is not a taxi rank at the station.
• Shops and services within the station include Five Winds Farm butchers.
• All key concourse shops and services have level access.
• There are 1 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1.

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• Additional Station Information View
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • The ticket machine is 121cm high.
  • There is a help point that 123cm high.

You are on Platform 1 Waiting Shelter. Skip to the next section.

Platform 1 Waiting Shelter

• The waiting shelter is 6m from Access Point Platform 1 Right Side.
• There is level access.
• Bench seating is available in the shelter.

You are on Outside Access (Five Winds Farm Entrance). Skip to the next section.

Outside Access (Five Winds Farm Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 54cm.

You are on Counter (Five Winds Farm Butchers). Skip to the next section.

Counter (Five Winds Farm Butchers)

• The counter is 4m (4yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 126cm (4ft 2in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.