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Northend Café

71 St Andrew's Street North, Bury St Edmunds, IP33 1TZ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • The male and female step-free standard toilet facilities are located to the left from the entrance.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Risbygate Street.
    • The name of the car park is St Andrew's Flexi-Stay car park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the cafe.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 70cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Access View
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: gluten free, lactose free and vegetarian.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the rear of the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 123cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 93cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Outdoor Seating)

  • Location and Access View
    • The outdoor seating area is located to the right of the entrance.
    • The most accessible route has step-free level access and uneven surfaces.
    • There is step-free level access into this area.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located to the left from the entrance.
  • The distance from the entrance is 15m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a twist/turn tap.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.