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Old Cattlemarket Bus Station

6 Dogs Head Street, Ipswich, IP4 1AD

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ipswich.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Ipswich.

Parking

  • The venue does not have its own car park.

Outside Access (Bus Station Main Entrance)

  • Entrance View
    • This information is for the entrance located in Falcon Street.
    • There is ramped/sloped or stepped access at this entrance.
    • There are no doors at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located either side of the crossing at the entrance and at the start of the footpath.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the front of the bus stand.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Alternative Entrance)

Outside Access (Ticket Office Entrance)

  • Entrance View
    • This information is for the entrance located to the right side of the ticket office.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.

Reception (Ticket Office)

  • The desk/counter is 6m (6yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Bus Station

  • The station is staffed.
  • There are generally 2 member(s) of staff on duty.
  • The station is not staffed between 17:00-08:30.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located on the left as you enter the bus station main entrance.
  • The ticket office / travel centre is 20m (21yd 2ft) from the main entrance.
  • There are 15 stands / bays.
  • The stands which have level access are 15.
  • Announcements are audio.
  • The bus companies operating within this station are First Ipswich Buses.
  • There is a taxi rank at the station.
  • The taxi rank is located to the front of the ticket office.
  • The taxi rank is 20m (21yd 2ft) from the bus station main entrance.
  • There is not a wheelchair for patrons to borrow.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Comments View
    • At the time of survey (November 2018) the accessible toilet was not in use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.