Access Guide
Assisted Travel Information
- Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
- Assisted Travel Text Relay service: 18001 0800 028 2878.
- Email: [email protected].
Opening Times
- The venue is open 24hrs.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Access Point (Platform 1)
-
Access Point
View
- This information is for the access point located at the rear of the car park.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 138cm (4ft 6in).
Access Point (Bridge Road)
-
Access Point
View
- This information is for the access point located along Bridge Road.
- There is not an information board/map at this access point.
- There is stepped access at this access point.
- There is no gate at this access point.
- The width of the gap is 155cm.
-
Step(s)
View
- The step(s) is/are located beyond the entrance.
- There is/are 28 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies operating from within this station are Greater Anglia.
- The train companies that operate within this station include:.
- Please click here for access information for Greater Anglia.
- There is not a taxi rank at the station.
- There are 1 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1.
-
Additional Station Information
View
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
-
Comments
View
- The ticket machine is 121cm high.
- There is a help point in the waiting shelter that is 115cm high.
Platform 1 Waiting Shelter
- The waiting shelter is 8m from Access Point Platform 1.
- There is level access.
- Bench seating is available in the shelter.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.