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Paddy and Scott's

Ambition House, Neptune Quay, Ipswich, Suffolk, IP4 1QJ

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Access Guide

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Introduction

  • Services / facilities within the building include a coffee shop serving coffee, tea, milkshakes, smoothies, sandwiches, sweet treats, snacks and soft drinks.

Opening Times

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday 09:00 - 16:30.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Ipswich.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Duke Street Orwell Quay Car Park.
    • The car park is located off University Avenue.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 252cm x 493cm (8ft 3in x 16ft 2in).
    • On street Blue Badge parking is located on University Avenue.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in a strip on Coprolite Street.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is a strip of marked parking bays on Coprolite Street. Parking is free of charge, but restricted to 3 hours between 08:00 and 18:00, Monday to Saturday. No return within 3 hours.
    • Photographs 1 and 2 show the on street Blue Badge parking on University Avenue. Photographs 3 and 4 show the standard on street parking on Coprolite Street.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the coffee shop, which in turn is located off the quayside in the University of Suffolk Waterfront Building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 79cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located to the left as you face the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • These steps are bypassed by a very slight ramp, giving de facto level access to the coffee shop.
    • There are 3 very similar entrances along the shop front, with the same specifications.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the coffee shop.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Counter (Coffee Shop)

  • The counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 85cm (2ft 9in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.

Eating and Drinking

  • The following information is for the café.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 103cm (3ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is coffee, tea, milkshakes, smoothies, sandwiches, sweet treats, snacks and soft drinks.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the Main Entrance.
    • This accessible toilet is located within the University of Suffolk, through the door to the left of the counter and then diagonally to the right across the corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 147cm x 232cm (4ft 10in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 80cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).
  • Comments View
    • There are two other shelves at a height of 20cm and 50cm from the floor.
    • The accessible toilet is also signed as a gender neutral facility.
    • Photographs 1 and 2 show the route to the facility from the coffee shop.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are not available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are no standard toilets available. All customers should use the accessible toilet instead, which is open to all.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.