You are on Assisted Travel Information. Skip to the next section.

Assisted Travel Information

• Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
• Assisted Travel Text Relay service: 18001 0800 028 2878.
• Email: [email protected].

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 345cm x 480cm (11ft 4in x 15ft 9in).
  • The nearest Blue Badge bay is 8m (8yd 2ft) from the platform 2 access point.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Platform 1 Car Park). Skip to the next section.

Access Point (Platform 1 Car Park)

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• Access Point View
  • This information is for the access point located at the rear of the car park and off Station Road.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens towards you (pull).
  • The gate is difficult to open.
  • The width of the gap is 127cm.

You are on Access Point (Platform 1 Station Road). Skip to the next section.

Access Point (Platform 1 Station Road)

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• Access Point View
  • This information is for the access point located at the front of the platform off Station Road.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens towards you (pull).
  • The gate is easy to open.
  • The width of the gap is 99cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the platform.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 172cm (5ft 8in).
• Comments View
  • To access the platform you have to cross the tracks.
  • The tracks are uneven and slightly sloped.

You are on Level Change (Platform 1 to Platform 2 Barrow Crossing). Skip to the next section.

Level Change (Platform 1 to Platform 2 Barrow Crossing)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located opposite Platform 1 Access Point leading to Platform 2 across the railway track.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• The ramp does not have handrails.

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• Comments View
  • The barrow crossing crosses the railway and will be uneven throughout and in the wet can be slippery.
  • Please look both ways before crossing.

You are on Access Point (Platform 2). Skip to the next section.

Access Point (Platform 2)

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• Access Point View
  • This information is for the access point located at the front of the platform leading from the Barrow crossing from platform 1.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located at the front of the platform leading from the barrow crossing.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Train Station. Skip to the next section.

Train Station

• The station is not staffed.
• There is not an office to obtain help.
• There is not a ticket office.
• The train companies operating from within this station are Greater Anglia.
• The train companies that operate within this station include:.
• Please click here for access information for Greater Anglia.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) which has/have level access is / are 2.
• The platform(s) accessed by ramp / slope is / are 1.

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• Additional Station Information View
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1, 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is a help point on platform 2 that is 112cm high.

You are on Platform 1 Waiting Shelter. Skip to the next section.

Platform 1 Waiting Shelter

• The waiting shelter is 20m from Access Point Platform 1.
• There is level access.
• Bench seating is available in the shelter.

You are on Platform 2 Waiting Shelter. Skip to the next section.

Platform 2 Waiting Shelter

• The waiting shelter is 22m from Access Point Platform 2.
• There is level access.
• The entrance is 147cm wide.
• Bench seating is available in the shelter.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.