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The Britten Shopping Centre

London Road North, Lowestoft, Suffolk, NR32 1LR

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Lowestoft.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lowestoft.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 10:00 - 16:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the side of the shopping centre.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 14 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 520cm x 310cm (17ft 1in x 10ft 2in).
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the car park - pedestrian entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the car park - pedestrian entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft 1in) wide.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft 1in) wide.

Outside Access (Bus Station Entrance)

  • This information is for the entrance located to the left side of the venue.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 300cm (9ft 10in) wide.

Outside Access (Car Park - Pedestrian Entrance)

  • This information is for the entrance located at the side of the Shopping Centre.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • The first entrance has a roller shutter which is rolled up when the car park is open.

Level Change (Car Park - Pedestrian Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments View
    • There is a small raised threshold at the set of doors between the pedestrian entrance and the car park.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left of the venue.
    • The female toilets are 4m (13ft 1in) from the bus station entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the left of the venue.
    • The male toilets are 4m (13ft 1in) from the bus station entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the bus station entrance.
    • This accessible toilet is located to the left of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Access Guides Available For (Britten Shopping Centre)

Additional Info

  • Staff do receive disability awareness / equality training.