Access Guide
Accommodation Overview (The Brudenell Hotel)
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About
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- There are 44 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- There are 2 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- None of the bedrooms with adaptations have adjoining rooms.
- 2 bedrooms with adaptations have an ensuite with a wheel-in shower.
- Dogs are welcomed at this venue.
- Shared facilities include: toilets, a lounge and a dining room.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Saxmundham train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a very easy slope to access the main lift on the basement floor. There is a slight slope to access rooms 105 and 110 on the first floor. There is a steep ramp to access rooms 106, 107, 108 and 109 on the first floor.
- The following areas have stepped access: There are steps to access the Advocet Room on the left side of the ground floor (these steps can be bypassed via a portable ramp. There are steps to access rooms 100 and 116 on the first floor. There are steps to access rooms 206, 212, 211, 207, 208 and 210 on the second floor. There are steps to access rooms 306, 311, 308 and 309 on the third floor.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- Basement, ground, first, second and third can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair, walking aids, bath mats, medication fridge, shower chairs and commodes.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you exit the main lift on the ground floor.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located along the corridor that is to the left as you exit the main lift on the ground floor.
- The shared standard toilet facilities are located at the end of the corridor that is to the left as you exit the main lift on the ground floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking (Visitors )
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Car Park
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- The car park is located at the front of the building, along Brudenell Street.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 476cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 80cm.
- The nearest designated bay is 10m from the front entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Front )
- This entrance is located at the front of the building, along Brudenell Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is sloped and stepped access at the entrance.
- The slope has a slight gradient.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 3cm.
- The depth of the steps is not between 30cm and 45cm.
- This step can be bypassed via a portable ramp.
- There is an intercom at a height of 120cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 97cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second door is permanently held open.
- The width of the opening is 85cm.
- The second door has a high visual contrast.
- There is step-free level access as you enter.
- This entrance brings you into the basement floor of the hotel.
Stairs (Basement )
- The stairs surveyed are located in between the front entrance's first and second doors.
- There are double manual doors to access the stairwell.
- The basement and ground floor can be accessed by these stairs.
- There are 13 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Main )
- The lift surveyed is located at the end of the corridor that is ahead as you enter via the front entrance.
- The distance from the front entrance is 10m.
- The most accessible route to the lift has a very easy slope and narrow walkways.
- The basement, ground, first, second and third floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 126cm (width) x 111cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Sea Front )
- This entrance is located at the rear of the building, along Crag Path.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 6 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 156cm.
- The second set of doors have a medium visual contrast.
- There is stepped access as you enter.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- This entrance brings you into the ground floor of the hotel.
Reception (Main )
- The reception is located to the right as you exit the main lift on the ground floor.
- The distance from the main lift is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 117cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
Getting Around (The Brudenell Hotel)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a very easy slope to access the main lift on the basement floor. There is a slight slope to access rooms 105 and 110 on the first floor. There is a steep ramp to access rooms 106, 107, 108 and 109 on the first floor.
- The following areas have stepped access: There are steps to access the Advocet Room on the left side of the ground floor (these steps can be bypassed via portable ramp. There are steps to access rooms 100 and 116 on the first floor. There are steps to access rooms 206, 212, 211, 207, 208 and 210 on the second floor. There are steps to access rooms 306, 311, 308 and 309 on the third floor.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Main )
- The stairs surveyed are located at the end of the corridor that is to the left as you exit the main lift on the ground floor.
- The basement, ground, first, second and third floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Eating and Drinking (Seafood and Grill)
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Location and Access
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- The Seafood and Grill restaurant is located to the right as you exit the main lift on the ground floor.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 154cm.
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Service
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- This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located ahead as you enter the restaurant.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the seating area on the left side of the restaurant is accessed via steps.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and booths.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Seafront Terrace)
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Location and Access
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- The Seafront Terrace is located at the rear of the building, along Crag Path.
- The most accessible route has step-free level access.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 82cm.
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Seating Area
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- Some of the seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Lounge (Ground Floor )
- The lounge is located ahead after exiting the main lift on the ground floor.
- There is step-free level access into the lounge.
- The width of the opening is 287cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs with armrests and sofas.
- Furniture available in the lounge includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no TV.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bedroom and Ensuite with Adaptations (Second Floor - Room 203)
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Bedroom Access
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- The bedroom surveyed is located ahead and to the right as you exit the main lift on the second floor.
- The distance from the main lift is 3m.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The key lock is at a height of 93cm.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 85cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 64cm from the floor.
- The space under the bed is 5cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring consists of deep pile carpet.
- The following is available in this bedroom: a mixture of chairs with and without armrests, bedside plug sockets, a desk and a TV with subtitles.
- There is no emergency alarm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium visual contrast.
- The width of the door opening to the ensuite is 84cm.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 262cm (width) x 247cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 83cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The ensuite has a pedal bin.
- There is one coat hook.
- The coat hook is 154cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 43cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a low visual contrast.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you exit the main lift on the ground floor.
- The distance from the main lift is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 191cm (width) x 207cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 101cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 121cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 93cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a low visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
