Access Guide
Introduction
- Services / facilities within the building include public house, restaurant and accommodation.
- Services / facilities within the grounds include a patio dining area.
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sudbury.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front and rear of the building.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Outside Access (Main Entrance Hall Street)
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Entrance
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- This information is for the entrance located at the left hand side of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm.
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Ramp/Slope
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- The ramp/slope is located at the step in front of the entrance door.
- The gradient of the ramp/slope is slight.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 70cm (2ft 4in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located just before the entrance door.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 8cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 72cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 70cm.
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Step(s)
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- The step(s) is/are located at the second entrance door threshold.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 5cm.
- There is not a/are not handrail(s) at the step(s).
Reception (Accommodation)
- The desk/counter is 8m (8yd 2ft) from the Hall Street entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Other Floors (Access to Accommodation)
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Steps
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- The floors which are accessible by stairs are G,1.
- There are 14 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is not a landing.
- The lighting levels are moderate to good.
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Comments
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- Dependent on the room allocation, the stairway to left or right need to be used. The stairs to the left have a handrail on the right only.
Room (Room 22)
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General Information
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- The Tourist Board rating is Three Star.
- There are 26 rooms in total.
- There are 25 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 0.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
Inside Access (First Floor Areas)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the bar area and at functions.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
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- There are multiple level changes on the first floor accommodation level.
Inside Access (Ground Floor Areas)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played In various rooms dependent on functions and room usage.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
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- The building is a listed property and has minor slopes, obstacles and corridors that narrow down to 100cm in some areas.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the rear pub entrance.
- The standard height for tables is 74cm.
- There is not ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a traditional pub menu.
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Comments
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- There is external patio seating with table heights of 74cm.
Level Change (Inside Dining Area)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located within the dining area of the bar.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Stour Suite Meeting Room
- Located in the far right corner of the venue, the Stour Suite is a room that is available for hire for meetings and functions.
- The single door to enter opens towards you with a width of 77cm.
- The door maybe difficult to open.
- The room consists of chairs with armrests and high stools.
- The table heights are 76cm with clear a underside height of 74cm.
- There is ample manoeuvrability space for wheel chair users.
- The flooring is carpeted.
- Lighting levels are moderate to good.
Toilet with Adaptations (Stour Suite- Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the Stour Suite entrance.
- This accessible toilet is located in front on you as you enter the Stour Suite.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 225cm x 238cm (7ft 5in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 169cm (5ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 52cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 104cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Comments
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- There is an accessible facility in the Stour Suite meeting room but this is only accessible from within the meeting room. This facility is only available when the room has been booked.
Level Change (Access to First Floor - Female Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the door threshold.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (First Floor - Female Toilet)
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor at the top of the right hand staircase.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the reception.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the first floor female toilet.
- The height of the baby change table once extended is 100cm (3ft 3in).
- Inside the venue, there is not level access to the baby change facility.
Level Change (Access to Ground Floor - Female Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the threshold to the ground floor female toilet.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (Ground Floor - Male and Female Toilets)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right of the accommodation reception counter.
- The female toilet(s) is/are approximately 4m (4yd 1ft) from the reception counter.
- Inside the venue, there is not level access to the female toilet(s).
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of the accommodation reception counter.
- The male toilet(s) is/are approximately 15m (16yd 1ft) from the reception counter.
- Inside the venue, there is level access to the male toilet(s).
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Comments
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- There is an additional gender neutral toilet at the end of the right hand corridor. This facility does not have signage and is used when function rooms are in use.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
