You are on Introduction. Skip to the next section.

Introduction

• The Crown at Woodbridge is a bar and restaurant with standard 10 rooms on the first floor.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Woodbridge.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Guests must enter their vehicle registration plate details upon entering to avoid parking charges.
  • The car park is located at the rear of the venue, off Quay Street.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 248cm x 446cm (8ft 2in x 14ft 8in).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the rear entrance.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are level changes with no dropped kerbs.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Approach - Car Park to Main Entrance. Skip to the next section.

Approach - Car Park to Main Entrance

• The approach from the car park to the main entrance is approximately 52 metres long.
• The main entrance has stepped access that can be overcome with a portable ramp, which can also be used to avoid the steps at the rear entrance.
• There are narrow pathways along the route and the surfaces consist of concrete and block paving.
• There is a slight to steep upwards slope towards Thoroughfare where the route evens and becomes more level.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue, off Thoroughfare.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) both ways.
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 82cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact a staff member for use of the portable ramp.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 71cm (2ft 4in).
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located beyond the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 156cm (5ft 1in).
  • There is not an intercom.
  • The main door(s) open(s) both ways.
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 68cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is portable.
  • There is a level landing at the top of the ramp/slope.
  • Please contact a staff member for use of the portable ramp.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 71cm (2ft 4in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • It was not possible to photograph the portable ramp in place at the time of survey (January 2024).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the rear entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

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• Comments View
  • The height of the touch screen to enter vehicle registration details is between 129cm-143cm.

You are on Level Change (Access to Bar and Restaurant). Skip to the next section.

Level Change (Access to Bar and Restaurant)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the reception desk.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played at all times.
• The lighting levels are moderate to good.

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• Comments View
  • There are narrow corridors on the first floor where the standard rooms are located.
  • The width of the corridors range between 80cm-100cm.

You are on Opening Times (Bar and Lounge). Skip to the next section.

Opening Times (Bar and Lounge)

• Monday 08:00 - 23:00.
• Tuesday 08:00 - 23:00.
• Wednesday 08:00 - 23:00.
• Thursday 08:00 - 23:00.
• Friday 08:00 - 23:00.
• Saturday 08:00 - 23:00.
• Sunday 08:00 - 23:00.

You are on Eating and Drinking (Bar and Lounge). Skip to the next section.

Eating and Drinking (Bar and Lounge)

• The following information is for the bar.
• The bar is located on the ground floor of the venue.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 76cm (2ft 6in).
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The height of the bar is 117cm.

You are on Opening Times (Restaurant). Skip to the next section.

Opening Times (Restaurant)

• Monday 18:00 - 21:00.
• Monday 08:00 - 14:30.
• Tuesday 08:00 - 14:30.
• Tuesday 18:00 - 21:00.
• Wednesday 08:00 - 14:30.
• Wednesday 18:00 - 21:00.
• Thursday 08:00 - 14:30.
• Thursday 18:00 - 21:00.
• Friday 08:00 - 14:30.
• Friday 18:00 - 21:00.
• Saturday 08:00 - 14:30.
• Saturday 18:00 - 21:00.
• Sunday 18:00 - 21:00.
• Sunday 08:00 - 14:30.

You are on Entrance (Restaurant). Skip to the next section.

Entrance (Restaurant)

• This information is for the entrance located on the ground floor, to the right as you enter via the main entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 154cm.

You are on Eating and Drinking (Restaurant). Skip to the next section.

Eating and Drinking (Restaurant)

• The following information is for the restaurant.
• The restaurant is located on the ground floor, to the right as you enter via the main entrance.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is modern European cuisine.

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• Comments View
  • The height of the breakfast counter is 88cm.

You are on Level Change (Restaurant - Access to Upper Seating Area). Skip to the next section.

Level Change (Restaurant - Access to Upper Seating Area)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the centre of the restaurant.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

You are on Other Floors (Ground Floor to First Floor). Skip to the next section.

Other Floors (Ground Floor to First Floor)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all standard rooms.

You are on Level Change (Access to Standard Rooms). Skip to the next section.

Level Change (Access to Standard Rooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the first floor corridor.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There are 2 deep steps to access rooms 1-3.
  • There is 1 shallow step to access room 1.
  • There are 2 deep steps to access rooms 6 and 7.
  • There is 1 shallow step to access rooms 8, 9 and 10.

You are on Room (Room 7). Skip to the next section.

Room (Room 7)

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• General Information View
  • The Tourist Board rating is 3.
  • There are 10 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 10 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) Teletext/subtitles.
  • The venue does provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.
• Comments View
  • Staff members keep a record of sensory impairments, so if the unlikely case of a fire alarm were to go off, they would go and enter the room and alert guests.
  • Portable ramps are available.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
  • This accessible toilet is located on the ground floor of the venue, within the bar lounge area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 170cm x 206cm (5ft 7in x 6ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 127cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a medium visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor of the venue, within the bar lounge area.
  • The female and male toilets are approximately 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.