You are on Introduction. Skip to the next section.

Introduction

• The Swan at Lavenham is a luxury 15th Century hotel with 46 bedrooms, a spa, two restaurants, a lounge and a bar.
• The Swan at Lavenham Hotel - Weavers' House Spa link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Sudbury.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue, off Lady Street.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • Blue Badge parking bays can be reserved in advance.
  • The nearest Blue Badge bay is 12m (13yd 4in) from the rear entrance.
  • The furthest Blue Badge bay is 14m (15yd 11in) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are loose chippings.
  • The car park surface is loose chippings.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Swan also owns the car park opposite the venue, behind Co-op.
  • This car park is barrier controlled and needs a code to access which is given with your booking confirmation and changes weekly.
  • There is on-street parking available on High Street.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the hotel, off the car park.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 62cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 106cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located in the entrance doorway of the second door.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 3cm.
  • The lighting levels at the step(s) are low to moderate.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue, off High Street.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 117cm (3ft 10in).
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 96cm.
• Step(s) View
  • The step(s) is/are located in the entrance doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 12m (13yd 4in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • There is a lower separate reception desk available which is 80cm high.
  • There is a chair with armrests available.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the reception area and restaurants / bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The corridors on the first floor of the hotel are narrow, with the smallest width being 73cm.

You are on Level Change (Ground Floor - Main Corridor). Skip to the next section.

Level Change (Ground Floor - Main Corridor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the ground floor main corridor.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is a vertical grab rail on the left of step going up.
  • There are multiple similar stepped level changes throughout the ground floor main corridor. There is 1 step along the main corridor, 1 step up to Airmen's Bar and 1 step to the left of the Gallery Restaurant.

You are on Counter (The Lounge). Skip to the next section.

Counter (The Lounge)

• The counter is 6m (6yd 1ft) from the reception.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 116cm (3ft 10in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Level Change (Access to the Lounge). Skip to the next section.

Level Change (Access to the Lounge)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right off the main corridor, leading down into the lounge.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (Lounge Seating Area). Skip to the next section.

Eating and Drinking (Lounge Seating Area)

• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the lounge counter.
• The standard height for tables is 50cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

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• Comments View
  • There is a medium step without handrails to access the additional seating area in the lounge.
  • This area is located along the ground floor corridor, to the right past reception.

You are on Level Change (Lounge - Access to Additional Seating and McCallum Room). Skip to the next section.

Level Change (Lounge - Access to Additional Seating and McCallum Room)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the lounge.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

You are on McCallum Room. Skip to the next section.

McCallum Room

• The McCallum Room is located on the ground floor of the hotel, to the rear left of the lounge area.
• This room can be hired for events.
• The entrance door into the room is single, manual, opens away from you (push) and may be difficult to open.
• The width of the door is 73cm.
• There is level access to the McCallum Room from the main entrance.
• The type of flooring in the room is carpet.
• The height of the table is 78cm.
• There are no chairs with armrests available.
• There is a TV in the room.
• There is room for a wheelchair user to manoeuvre throughout the room.
• The height of the light switches are 136cm.
• The lighting levels are adjustable.

You are on Opening Times (Airmen's Bar). Skip to the next section.

Opening Times (Airmen's Bar)

• Monday 11:00 - 23:00.
• Tuesday 11:00 - 23:00.
• Wednesday 11:00 - 23:00.
• Thursday 11:00 - 23:00.
• Friday 11:00 - 23:00.
• Saturday 11:00 - 23:00.
• Sunday 11:00 - 23:00.

You are on Entrance (Airmen's Bar). Skip to the next section.

Entrance (Airmen's Bar)

• This information is for the entrance located along the ground floor corridor, to the left via the main entrance.

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• Entrance View
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 71cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located before the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low to moderate.
• Comments View
  • There is a vertical grab rail to the left of the step.
  • There is an alternative entrance into the Airmen's Bar, this is to the left of the reception desk, however, there are 2 steps to navigate taking this route. There is one 14cm step off the main corridor and then a 10cm step down into the bar.
  • The door at this entrance is single, manual, opens away from you (push) and is permanently held open.
  • The width of the door is 71cm.

You are on Eating and Drinking (Airmen's Bar). Skip to the next section.

Eating and Drinking (Airmen's Bar)

• The following information is for the bar.
• The bar is located along the ground floor corridor.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the entrance.
• The distance between the floor and the lowest table is 48cm (1ft 7in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

You are on Level Change (Airmen's Bar - Access to Rooms 47 and 48). Skip to the next section.

Level Change (Airmen's Bar - Access to Rooms 47 and 48)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of Airmen's Bar.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There are vertical grab rails either side of the top step.

You are on Opening Times (Mess Call 487). Skip to the next section.

Opening Times (Mess Call 487)

• Monday 18:00 - 21:00.
• Tuesday 18:00 - 21:00.
• Wednesday 18:00 - 21:00.
• Thursday 18:00 - 21:00.
• Friday 18:00 - 21:00.
• Saturday 18:00 - 21:00.
• Sunday 18:00 - 21:00.

You are on Entrance (Mess Call 487). Skip to the next section.

Entrance (Mess Call 487)

• This information is for the entrance located on the ground floor, along the main corridor to the left.

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• Entrance View
  • There is stepped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 237cm.
• Step(s) View
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (Mess Call 487). Skip to the next section.

Eating and Drinking (Mess Call 487)

• The following information is for the restaurant.
• The restaurant is located along the ground floor main corridor, to the left.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the restaurant entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

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• Comments View
  • There is a small steep slope to access the rear of the seating area.

You are on Opening Times (Gallery Restaurant). Skip to the next section.

Opening Times (Gallery Restaurant)

• Monday 12:00 - 16:00.
• Monday 18:00 - 21:30.
• Tuesday 12:00 - 16:00.
• Tuesday 18:00 - 21:30.
• Wednesday 12:00 - 16:00.
• Wednesday 18:00 - 21:30.
• Thursday 12:00 - 16:00.
• Thursday 18:00 - 21:30.
• Friday 12:00 - 16:00.
• Friday 18:00 - 21:30.
• Saturday 12:00 - 16:00.
• Saturday 18:00 - 21:30.
• Sunday 12:00 - 16:00.
• Sunday 18:00 - 21:30.

You are on Entrance (Gallery Restaurant). Skip to the next section.

Entrance (Gallery Restaurant)

• This information is for the entrance located to the rear of the main ground floor corridor.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 141cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The height of the step(s) is/are between 15cm and 18cm.

You are on Counter (Gallery Restaurant - Check-In). Skip to the next section.

Counter (Gallery Restaurant - Check-In)

• The counter is 2m (2yd 7in) from the restaurant entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 112cm (3ft 8in).
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Eating and Drinking (Gallery Restaurant). Skip to the next section.

Eating and Drinking (Gallery Restaurant)

• The following information is for the restaurant.
• The restaurant is located to the rear of the ground floor main corridor.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the restaurant entrance.
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Fine Dining.

You are on Level Change (Gallery Restaurant - Access to Upper Seating). Skip to the next section.

Level Change (Gallery Restaurant - Access to Upper Seating)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the restaurant.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Wool Hall. Skip to the next section.

Wool Hall

• Wool Hall is located to the rear of the hotel on the ground floor.
• This room can be hired for events.
• Rooms 10 and 11 are directly joined onto the hall.
• There are 2 shallow steps without handrails to access the hall.
• The steps are 7cm high and they are not clearly marked.
• The entrance door into the hall is single, manual, opens towards you (pull) and is permanently held open.
• The width of the door is 72cm.
• There is a second single door which opens away from you (push) and is permanently held open.
• The width of the door is 110cm.
• The type of flooring within the room is carpet.
• There are chairs without armrest available.
• There is room for a wheelchair to manoeuvre throughout.
• The height of the table is 76cm.
• There are 3 deep steps and a 72cm door to exit the hall towards rooms 1-7.
• There is a vertical grab rail on the left of the steps.
• The height of the light switches are 134cm.
• The lighting levels are adjustable.

You are on Level Change (Access from Wool Hall and Rooms 1-7 to Reception). Skip to the next section.

Level Change (Access from Wool Hall and Rooms 1-7 to Reception)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the ground floor rear bedroom corridor.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is a small vertical grab rail to the right in the doorway.

You are on Suffolk Room. Skip to the next section.

Suffolk Room

• The Suffolk Room is located along the rear ground floor bedroom corridor, behind the Gallery Restaurant.
• The entrance door into the room is single, manual, permanently held open and 83cm wide.
• There is a 3cm step in the entrance doorway.
• The type of flooring is carpet.
• There is room for a wheelchair to manoeuvre throughout.
• The height of the tea station is 89cm.
• There are no chairs with armrests available.
• The tables range in height between 49cm-76cm.
• The light switches range in height between 125cm-136cm.
• The lighting levels are moderate to good.

You are on Level Change (Access from Rooms 8-16 to Reception). Skip to the next section.

Level Change (Access from Rooms 8-16 to Reception)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the rear ground floor bedroom corridor.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Room (11 - Parle Room). Skip to the next section.

Room (11 - Parle Room)

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• General Information View
  • The Tourist Board rating is 4.
  • There are 40 rooms in total.
  • There are 13 standard ground floor rooms.
  • There are 24 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 3 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 37m (40yd 1ft) from the rear entrance.
  • There is not level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 11 - Parle Room.
  • The width of the door is 69cm (2ft 3in).
  • The height of the bed is 63cm (2ft 1in).
  • The measurement between the bed base and floor is 4cm (2in).
  • Light switches are not within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 71cm (2ft 4in).
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 132cm x 168cm (4ft 4in x 5ft 6in).
  • There is not a lateral transfer space.
  • Wall mounted grab rails are not available for the toilet.
  • The toilet seat is 42cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 80cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • No emergency alarm is fitted in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 51cm (1ft 8in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are not handrails available for the bath.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The visual contrast between the external hotel room door and wall is low.
  • The visual contrast between the walls and floor is medium.
  • The visual contrast between the internal hotel room door and wall is medium.
  • The visual contrast between the external ensuite door and wall is medium.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The visual contrast between the internal ensuite door and wall is medium.
  • The visual contrast between the walls and floor in the ensuite is high.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 3.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is not level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.
• Comments View
  • There is 1 medium step to access the ensuite.
  • If guests cannot access the room due to the steps along the main corridor, there is a fire exit that is to the left of the room that staff can open.
  • Guests can access the room from Lady Street, however, there is still stepped access at this alternative entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are varied.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all first floor bedrooms and the Weavers' House Spa internal entrance.
• Comments View
  • There are multiple stairways with handrails on different sides.
  • The main stairway surveyed gives access to rooms 21-60.

You are on Level Change (First Floor - Access to Bedrooms). Skip to the next section.

Level Change (First Floor - Access to Bedrooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the first floor bedroom corridor.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.

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• Comments View
  • There are 3 medium steps to access all bedrooms on the first floor at the top of the main staircase. These steps have no handrails.
  • There are multiple level changes along the bedroom corridors on the first floor which consist of 1-5 steps.
  • The steps range from shallow to deep and some have handrails on the left going up.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 11m (12yd 1in) from the rear entrance.
  • This accessible toilet is located along the ground floor main corridor, to the right, before the Gallery Restaurant.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 162cm x 195cm (5ft 4in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 61cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Level Change (Ground Floor - Access to Standard Female Toilets). Skip to the next section.

Level Change (Ground Floor - Access to Standard Female Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left along the ground floor main corridor.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • There is a single, manual door with opens towards you (pull) to access the area containing the toilets.
  • The width of the door is 68cm.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located along the ground floor main corridor, to the left.
  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located along the ground floor main corridor, to the right.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the rear entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Comments View
  • There are several stepped level changes along the hotel main corridor which lead to the standard male toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.