You are on Introduction. Skip to the next section.

Introduction

• The White Lion Hotel consists of 38 ensuite bedrooms, Sea Spice Restaurant and The Brasserie Bar and Restaurant as well as accessible and standard toilet facilities.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Saxmundham.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue, off Wentworth Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 249cm x 460cm (8ft 2in x 15ft 1in).
  • The nearest Blue Badge bay is 2m (2yd 7in) from the rear entrance.
  • The furthest Blue Badge bay is 8m (8yd 2ft) from the rear entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is additional free on-street parking available at the front of the hotel, off Market Cross Place.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 129cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 97cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
• Comments View
  • This entrance gives access to the ground floor of the hotel.

You are on Lift (Access to Reception and First and Second Floor Rooms). Skip to the next section.

Lift (Access to Reception and First and Second Floor Rooms)

• There is a lift for public use.
• The lift is located on the ground floor of the hotel, to the right as you enter via the rear entrance.
• The lift is a platform lift.
• The floors which are accessible by this lift are G, 1, 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 6m (6yd 1ft) from the rear entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 102cm (3ft 4in).
• The dimensions of the lift are 141cm x 102cm (4ft 8in x 3ft 4in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Level Change (Access to First Floor). Skip to the next section.

Level Change (Access to First Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the ground floor of the hotel, to the left of the lift.
• There is/are 8 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel, off Market Cross Place.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 122cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 82cm.
• Step(s) View
  • The step(s) is/are located between the first and second set of doors.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Entrance (Reception). Skip to the next section.

Entrance (Reception)

• This information is for the entrance located beyond the main entrance doors.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm.
• Comments View
  • This entrance gives access to the first floor of the hotel.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the restaurants.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Opening Times (The Brasserie). Skip to the next section.

Opening Times (The Brasserie)

• Monday 18:00 - 21:00.
• Monday 07:00 - 10:00.
• Tuesday 07:00 - 10:00.
• Wednesday 07:00 - 10:00.
• Thursday 07:00 - 10:00.
• Thursday 18:00 - 21:00.
• Friday 18:00 - 21:00.
• Friday 07:00 - 10:00.
• Saturday 18:00 - 21:00.
• Saturday 08:00 - 10:00.
• Sunday 08:00 - 10:00.
• Sunday 18:00 - 21:00.

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• Comments View
  • Sunday lunch is served between 12.00 and 15.30.
  • From the 9th January until 14th February 2024, the restaurant will be closed for lunch on Tuesdays and Wednesdays.

You are on Entrance (The Brasserie). Skip to the next section.

Entrance (The Brasserie)

• This information is for the entrance located on the first floor of the hotel, to the left of the reception desk.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 177cm.

You are on Outside Access (The Brasserie). Skip to the next section.

Outside Access (The Brasserie)

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• Entrance View
  • This information is for the entrance located to the front left of the hotel, off Market Cross Place.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 109cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 77cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Counter (The Brasserie). Skip to the next section.

Counter (The Brasserie)

• The counter is 16m (17yd 1ft) from the lift.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 115cm (3ft 9in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Eating and Drinking (The Brasserie). Skip to the next section.

Eating and Drinking (The Brasserie)

• The following information is for the restaurant.
• The restaurant is located on the first floor of the hotel, to the left of the reception desk.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the internal entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is traditional cuisine.

You are on Opening Times (Sea Spice Restaurant). Skip to the next section.

Opening Times (Sea Spice Restaurant)

• Monday Closed.
• Tuesday 17:30 - 23:00.
• Wednesday 17:30 - 23:00.
• Thursday 17:30 - 23:00.
• Friday 17:30 - 23:00.
• Saturday 17:30 - 23:00.
• Sunday Closed.

You are on Entrance (Sea Spice Restaurant). Skip to the next section.

Entrance (Sea Spice Restaurant)

• This information is for the entrance located on the ground floor of the hotel.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 164cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Sea Spice Restaurant). Skip to the next section.

Outside Access (Sea Spice Restaurant)

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• Entrance View
  • This information is for the entrance located at the front right of the hotel, off Market Cross Place.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 68cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
• Step(s) View
  • The step(s) is/are located before the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Counter (Sea Spice Restaurant). Skip to the next section.

Counter (Sea Spice Restaurant)

• The counter is 6m (6yd 1ft) from the restaurant entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the counter.
• The height of the counter is 111cm (3ft 8in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are low to moderate.

You are on Eating and Drinking (Sea Spice Restaurant). Skip to the next section.

Eating and Drinking (Sea Spice Restaurant)

• The following information is for the restaurant.
• The restaurant is located on the ground floor of the hotel.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the external entrance.
• The distance between the floor and the lowest table is 46cm (1ft 6in).
• The distance between the floor and the highest table is 77cm (2ft 6in).
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Indian.

You are on Level Change (Sea Spice Restaurant - Access to Bar). Skip to the next section.

Level Change (Sea Spice Restaurant - Access to Bar)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you enter the restaurant via the external entrance.
• There is/are 9 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Other Floors (First Floor to Third Floor). Skip to the next section.

Other Floors (First Floor to Third Floor)

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• Steps View
  • The floors which are accessible by stairs are 1, 2, 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low to moderate.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the bedrooms on the third floor.

You are on Room (Room 9). Skip to the next section.

Room (Room 9)

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• General Information View
  • The Tourist Board rating is 3.
  • There are 38 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 37 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 8m (8yd 2ft) from the second floor lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 9.
  • The width of the door is 85cm (2ft 9in).
  • The height of the bed is 64cm (2ft 1in).
  • The measurement between the bed base and floor is 4cm (2in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 85cm (2ft 9in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The dimensions of the accessible ensuite are 236cm x 282cm (7ft 9in x 9ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 109cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • The toilet seat is 43cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 78cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 66cm (2ft 2in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The visual contrast between the external hotel room door and wall is medium.
  • The visual contrast between the walls and floor is high.
  • The visual contrast between the internal hotel room door and wall is high.
  • The visual contrast between the external ensuite door and wall is high.
  • Lighting levels in the room are moderate to good.
• Colour contrast and lighting in accessible ensuite View
  • The visual contrast between the internal ensuite door and wall is high.
  • The visual contrast between the walls and floor in the ensuite is high.
  • The visual contrast between the dropdown rails and wall is high.
  • The visual contrast between the grab rails and wall is medium.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 1.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.
• Comments View
  • There is a small lip on the threshold of the room entrance.
  • The ensuite shower has a grab rail and dropdown rails
  • The lift does not access standard rooms on the third floor.

You are on Level Change (Access to Second and Third Floor Bedrooms). Skip to the next section.

Level Change (Access to Second and Third Floor Bedrooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the second floor bedroom corridor.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • There are 4 deep steps to access rooms 10 and 10A on the second floor.
  • There are 5 deep steps with a handrail on the left going up to access rooms 12A and 14 on the second floor.
  • There are 2 deep steps with a handrail on both sides to access rooms 15-23 on the second floor.
  • There are 5 medium steps with handrails on both sides to access rooms 27-35 on the third floor.
  • There are 3 medium steps without handrails to access rooms 24-26 on the third floor.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 1m (3ft 3in) from the rear entrance.
  • This accessible toilet is located on the ground floor of the hotel, immediately ahead as you enter via the rear entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 95cm (3ft 1in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 158cm x 191cm (5ft 2in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 77cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 141cm (4ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).

You are on Level Change (Access to Standard Male Toilets). Skip to the next section.

Level Change (Access to Standard Male Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the first floor, after the entrance to the male toilets.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

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• Comments View
  • There is a single, manual door before the steps that is used to access the male toilets.
  • The door opens away from you (push) and is 82cm wide.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor of the hotel, to the left as you enter via the rear entrance.
  • The female toilet(s) is/are approximately 2m (2yd 7in) from the rear entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor of the hotel, to the left of the reception desk.
  • The male toilet(s) is/are approximately 16m (17yd 1ft) from the lift.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.