You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include visitors' centre and cafe.
• Services / facilities within the grounds include country walks, bird hide, folly, enchanted wood and children's play area.

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• Comments View
  • There are retail units including photography services, barbers, nail shop and offices.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the visitors' centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is loose chippings.
• Public Car Parks View
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bay is made of concrete and has direct access to the path.

You are on Outside Access (Visitors' Centre). Skip to the next section.

Outside Access (Visitors' Centre)

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• Entrance View
  • This information is for the entrance located at the rear of the car park.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading from the car park to the visitors' centre.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The width of the ramp/slope is 145cm (4ft 9in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the the rear of the visitors' centre in the children's play area.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a rear exit door that leads to the children's play area. The doors open outwardly and are double width with one door locked. The opening door width is 72cm.

You are on Inside Access (Visitors' Centre). Skip to the next section.

Inside Access (Visitors' Centre)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Access Point (Thornham Walk). Skip to the next section.

Access Point (Thornham Walk)

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• Access Point View
  • This information is for the access point located at the top of a slight slope leading from the car park.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • The width of the open gated access is 235cm.
• Ramp/Slope View
  • The ramp/slope is located leading to and through the access gate.
  • The gradient of the ramp/slope is slight.

You are on Thornham Walk. Skip to the next section.

Thornham Walk

• There is approximately a half mile walk around the estate.
  There is an initial slope leading to the start of the walk from the car park that is slight.
  The access point is via a set of double gates that are 235cm wide and are held permanently open.
  The pathways are generally concrete and are in excess of 150cm wide. The pathways undulate and have slight slopes throughout.
  There are bench seats located at different points throughout the walk.

You are on Children's Play Area. Skip to the next section.

Children's Play Area

• There is a children's play area behind the visitors' centre that can be accessed via the visitors' centre or directly via 2 sprung gates that open inwardly. The width of the gates is 105cm.
  The play area has swings, slides and various types of climbing equipment. There are multiple seats in this area.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have compact earth, tarmac and gravel surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight slopes on the paths.
• There are bench seats situated along the paths for people to rest.

You are on Outside Access (Main Café and Counter). Skip to the next section.

Outside Access (Main Café and Counter)

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• Entrance View
  • This information is for the entrance located at the left hand side of the cafe.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to and at the door threshold.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Café Overflow Seating). Skip to the next section.

Outside Access (Café Overflow Seating)

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• Entrance View
  • This information is for the entrance located opposite the main café entrance.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 85cm.
• Step(s) View
  • The step(s) is/are located at the door threshold.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 6cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (The Forge Cafeteria). Skip to the next section.

Eating and Drinking (The Forge Cafeteria)

• The following information is for the café.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the café entrance.
• The standard height for tables is 78cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is an overflow internal seating area to the left of the main café. The standard toilets are located in this area.

You are on Toilet with Adaptations (On the Designated Walk). Skip to the next section.

Toilet with Adaptations (On the Designated Walk)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and no signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the beginning of the walk.
  • This accessible toilet is located to the left hand side of the path.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is not push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 224cm (4ft 11in x 7ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • There is not an emergency alarm.
  • There is a/are sanitary and non-infectious waste disposal units.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is not a wash basin.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Comments View
  • This toilet is of an oval construction so all dimensions are maximums.
    There is no wash basin. There is a hand sanitiser located at 123cm.

You are on Toilet with Adaptations (Within the Retail Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Within the Retail Area - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the designated walk access point.
  • This accessible toilet is located in the retail area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • There is a/are waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Standard Toilet(s) (In the Café Overflow Seating Area). Skip to the next section.

Standard Toilet(s) (In the Café Overflow Seating Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the café overflow seating area.
  • The female and male toilets are approximately 8m (8yd 2ft) from the overflow seating entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Standard Toilet(s) (On the Designated Walk). Skip to the next section.

Standard Toilet(s) (On the Designated Walk)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right of the accessible toilet.
  • The male toilet(s) is/are approximately 30m (32yd 2ft) from the start of the designated walk.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are low to moderate.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located during the venue walk.
  • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the start of the designated walk.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.
• Comments View
  • There is a standard shared toilet and a separate men's urinal to the right hand side.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.