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Thorpeness Golf Club & Hotel

Lakeside Avenue, Thorpeness, Leiston, IP16 4NH

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Access Guide

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Introduction

  • Services / facilities within the building include 36 ensuite bedrooms, a bar, restaurant, library, lounge and accessible and standard toilet facilities.
  • Services / facilities within the grounds include 2 guest outbuildings, a pro shop, an 18-hole golf course and Jiggers miniature golf course.
  • Thorpeness Golf Club & Hotel - Golf Course link (new tab) - click here.

Opening Times (Thorpeness Hotel)

  • Reception is staffed 24 hours per day.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Saxmundham.

Parking (Main Hotel)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 33m (36yd 3in) from the hotel reception entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Parking (Braid Lodge)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the Braid Lodge outbuilding.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 14m (15yd 11in) from the Braid Lodge entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Clubhouse - Hotel Reception Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 64cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 132cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Clubhouse - Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 68cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • The desk/counter is 4m (4yd 1ft) from the reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access (Clubhouse)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Lounge

  • The lounge is located on the ground floor of the clubhouse, approximately 10 metres from the reception entrance.
  • There are no entrance doors to access the lounge.
  • The type of flooring is laminate and carpet.
  • The type of seating available is armchairs and sofas.
  • The lighting levels are moderate to good.

Library

  • The library is located on the ground floor of the clubhouse, approximately 19 metres from the reception entrance.
  • The entrance door into the library is single, manual, easy to open and 71cm wide.
  • The door opens away from you (push).
  • There is a small lip in the doorway.
  • The type of flooring is laminate and carpet.
  • There is room for a wheelchair to manoeuvre.
  • Chairs without armrests are available in the library.
  • The height of the table is 74cm.
  • The lighting levels are good.

Opening Times (Braid's Bar)

  • Monday 07:00 - 21:00.
  • Tuesday 07:00 - 21:00.
  • Wednesday 07:00 - 21:00.
  • Thursday 07:00 - 21:00.
  • Friday 07:00 - 21:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.
  • Comments View
    • The bar is open for breakfast from 08.00-11.00.
    • Sandwiches and pub classics are served between 11.00-17.00.
    • Dinner is served between 17.00-21.00.
    • Sunday lunch is served from 12.00-15.00.

Entrance (Braid's Bar - Internal)

  • This information is for the entrance located at the rear of the clubhouse, to the left.
  • Entrance View
    • There is stepped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 227cm.
  • Step(s) View
    • The step(s) is/are located in the entrance doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are moderate to good.

Outside Access (Braid's Bar - Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the clubhouse, opposite The Lakeside outbuilding.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 60cm.
  • Step(s) View
    • The step(s) is/are located leading up to the entrance and in the entrance doorway.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are in the centre.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Outside Access (Braid's Bar - Side Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the clubhouse, to the left.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 89cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located to the left of the entrance and in the entrance doorway.
    • There is/are 6 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The step in the entrance is not clearly marked.

Eating and Drinking (Braid's Bar)

  • The following information is for the bar.
  • The bar is located at the rear of the clubhouse, to the left.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the Braid's Bar internal entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • The standard height for tables is 75cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast and al a carte / pub menu.

Level Change (Braid's Bar - Access to Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the centre of the bar seating area.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).

Opening Times (Ogilvie's Restaurant)

  • Monday 07:00 - 21:00.
  • Tuesday 07:00 - 21:00.
  • Wednesday 07:00 - 21:00.
  • Thursday 07:00 - 21:00.
  • Friday 07:00 - 21:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.

Entrance (Ogilvie's Restaurant)

  • This information is for the entrance located to the right as you enter via the clubhouse main entrance.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 143cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking (Ogilvie's Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located to the right as you enter via the clubhouse main entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the restaurant entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 76cm (2ft 6in).
  • The standard height for tables is 76cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is an a la carté menu.

Other Floors (Lower Ground Floor to First Floor)

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • There is a landing.
    • The lighting levels are low to moderate.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the snooker room and bedrooms on the first floor.
  • Comments View
    • The handrails are on both sides for some of the steps and then change to one side only.

Snooker Room

  • The snooker room is located on the lower ground floor of the clubhouse.
  • The entrance door is single, manual, opens away from you and may be difficult to open.
  • The width of the door is 71cm.
  • In order to play, users must get the balls from the reception desk on the ground floor.
  • The type of flooring is carpet.
  • There are chairs with and without armrests available.
  • The height of the light switches for the room are 142cm.
  • The lighting levels are low.

Other Floors (Ground Floor to First Floor - Rooms 31-36)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the bedrooms on the first floor.

Level Change (Access to First Floor Rooms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located along the first floor corridor of the clubhouse.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Approach to The Lakeside Outbuilding

  • From the hotel car park, there is a steep upwards slope to The Lakeside outbuilding.
  • The slope has a surface of block paving, is 122cm wide and has no handrails.
  • From the clubhouse, the approach to The Lakeside outbuilding is via 4 deep steps with no handrails and a slight sloped pathway.

Outside Access (The Lakeside Outbuilding)

  • Entrance View
    • This information is for the entrance located at the rear of the clubhouse.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 71cm.
  • Step(s) View
    • The step(s) is/are located in the entrance doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
  • Comments View
    • This entrance gives access to the ground floor rooms of The Lakeside outbuilding.

Inside Access (The Lakeside Outbuilding)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • The Lakeside outbuilding consists of 22 standard bedrooms over the ground and lower ground floor and standard shared toilets.
    • There are narrow corridors throughout the building ranging from 69cm-113cm wide.

Other Floors (The Lakeside Outbuilding)

  • Steps View
    • The floors which are accessible by stairs are G, LG.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the bedrooms and toilet facilities on the lower ground floor.

Approach to Braid Lodge

  • The approach to Braid Lodge from the clubhouse is via a slight to steep upwards slope.
  • The surface of the slope is concrete.
  • Cars drive up this road so be aware of oncoming traffic.

Outside Access (Braid Lodge)

  • Entrance View
    • This information is for the entrance located opposite the car park.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance and in the entrance doorway.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access (Braid Lodge)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.

Room (Braid Lodge - Room 26)

  • General Information View
    • The Tourist Board rating is 3.
    • There are 36 rooms in total.
    • There are 14 standard ground floor rooms.
    • There are 21 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 7m (7yd 1ft) from the Braid Lodge entrance.
    • There is level access from an accessible entrance.
    • Some accessible rooms are located in a separate building from the main hotel.
    • There is level access leading to the accessible room in a separate building.
  • Accessible Room View
    • The room number or room name viewed was 26 Braid Lodge.
    • The width of the door is 78cm (2ft 7in).
    • The height of the bed is 68cm (2ft 3in).
    • The measurement between the bed base and floor is 3cm (1in).
    • Light switches are not within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 77cm (2ft 6in).
    • The door opens by sliding.
    • The door is easy to open.
    • The door does not have a lock.
    • The dimensions of the accessible ensuite are 233cm x 195cm (7ft 8in x 6ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is no dropdown rail for the toilet.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are not available for the toilet.
    • The toilet seat is 41cm (1ft 4in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 82cm (2ft 8in).
    • The tap type is twist/turn.
    • There is not a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The visual contrast between the external hotel room door and wall is low.
    • The visual contrast between the walls and floor is high.
    • The visual contrast between the internal hotel room door and wall is medium.
    • The visual contrast between the external ensuite door and wall is medium.
    • Lighting levels in the room are moderate to good.
  • Colour contrast and lighting in accessible ensuite View
    • The visual contrast between the internal ensuite door and wall is medium.
    • The visual contrast between the walls and floor in the ensuite is high.
    • The visual contrast between the grab rails and wall is low.
    • Lighting levels in the ensuite are good.
  • Auxiliary Aids - General View
    • Some rooms have no auxiliary aids for people with sensory impairments.
    • The venue does provide other auxiliary aids for people with mobility impairments.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 0.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • There is a lowered coffee station in the room which is 45cm high.
    • There is a 2cm lip in the entrance doorway to the ensuite.
    • There are double, manual doors in the room for easier access to the hotel grounds rather than leaving than leaving the room and using the steps at the Braid Lodge entrance.
    • The doors open away from you (push) and are easy to open.
    • The width of the opening is 112cm.
    • There is a steep slope before the entrance.
    • Portable ramps are available.

Other Floors (Braid Lodge - Access to Rooms 27-30)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 14 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the bedrooms on the first floor.

Toilet with Adaptations (Clubhouse - No Lateral Transfer Space)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the clubhouse main entrance.
    • This accessible toilet is located to the right as you enter via the clubhouse main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 175cm x 239cm (5ft 9in x 7ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 104cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a low visual contrast between the internal door and wall.
    • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Comments View
    • There is turning space in the room, but not directly in front of the seat.
    • This toilet also serves as the standard male facility.

Standard Toilet(s) (Clubhouse - Female)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right as you enter via the clubhouse main entrance.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the clubhouse main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female toilets.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Standard Toilet(s) (Reception - Female and Male)

Standard Toilet(s) (The Lakeside Outbuilding)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass area.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.