Access Guide
Assisted Travel Information
- Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
- Assisted Travel Text Relay service: 18001 0800 028 2878.
- Email: [email protected].
Opening Times
- The venue is open 24hrs.
Location
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 606cm (11ft 10in x 19ft 11in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the car park access point.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Standard on street parking is available along Station Road.
Access Point (Car Park)
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Access Point
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- This information is for the access point located at the rear of the car park leading from Station Yard.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The gate has a sliding bolt lock.
- The width of the gap is 158cm.
Access Point (Footbridge)
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Access Point
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- This information is for the access point located on Cordy's Lane leading to Platform1.
- There is not an information board/map at this access point.
- There is stepped access at this access point.
- There is no gate at this access point.
- The width of the gap is 160cm.
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Step(s)
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- The step(s) is/are located on either side of the entrance.
- There is/are 33 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 26cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies operating from within this station are Greater Anglia.
- The train companies that operate within this station include:.
- Please click here for access information for Greater Anglia.
- There is not a taxi rank at the station.
- There are 1 platform(s) in the station.
- The platform(s) which has/have level access is / are 1.
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Additional Station Information
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- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- The ticket machine is 121cm high.
- There is a help point that is 135cm high.
Waiting Shelter Platform 1
- The waiting shelter is 5m from Access Point Car Park.
- There is level access.
- Both the left and right entrances are 94cm wide.
- Bench seating and a ticket machine is available in the shelter.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.