Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Beccles.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Photograph 5 shows the uneven road leading to the lido from the car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 150cm (4ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 140cm (4ft 7in).
Reception (Ticket Office)
- The desk/counter is 4m (4yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- There is not a hearing assistance system.
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Comments
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- There is a turnstile on the left to enter and on the right to exit. There is also a gate entrance in the centre for easier access.
- You must pay at the ticket office window before entering.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- There are some uneven areas surrounding the pool area as shown in photographs 1, 4, 5, 6 and 8.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located behind the ticket office.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Photographs 1 and 2 show the serving windows.
Accessible Changing Room (Unisex)
- There are accessible changing rooms available.
- The accessible changing room is located to the left after you enter the venue, then past the standard changing rooms.
- The facility is 26m (28yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 102cm (3ft 4in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 267cm x 350cm (8ft 9in x 11ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 74cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
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Comments
View
- There is a baby changing facility with a height of 75cm within the room.
Level Change (Accessible Changing Room)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right as you face the changing room entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Standard Changing Room (Unisex)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the left after you enter the venue.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- There are 15 single cubicles available here. The shower facilities are open plan.
Swimming Pool (Main Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The pool is 30m in length, 15m in width and goes from 0.85m at the shallow end up to 3.70m in the deep end.
Swimming Pool (Children's Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are steps into the swimming pool.
- There are 3 steps.
- The steps do not have handrails.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The children's pool is split into two parts, with the first part accessible by a ladder type entrance and the second part accessible by 3 steps.
- Children under 8 must be accompanied by an adult.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left after you enter the venue and straight ahead beyond the standard changing rooms.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
Level Change (Standard Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the toilet cubicles.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassed area to the right as you enter the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.