Access Guide
Introduction
- Services / facilities within the grounds include history exhibits and buildings, farm animals and wildlife, cafe, woodland walks and gardens.
- Related link Mid Suffolk Tourist Information Centre.
- Http://www.disabledgo.com
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Stowmarket.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Stowmarket.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 250cm x 460cm (8ft 2in x 15ft 1in).
- The nearest designated bay is 100m (109yd) from the main entrance.
- The furthest designated bay is 103m (113yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open automatically.
- The door opening is 150cm (4ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 140cm (4ft 7in) wide.
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Comments
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- The first door gives access to the Information Centre.
- You must travel through here to reach the museum.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access (Barns/Cafes and Additional Buildings)
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Level Change (Barns/Cafes and Additional Buildings)
- There is a ramp or slope to access this service.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is not a wheelchair to borrow.
Outside Access (The Osier)
- This information is for the entrance located at the front of the cafe.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (The Osier Cafe)
- There is a ramp or slope to access this service.
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Comments
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- There is another slope just before the entrance that is easy and 170cm wide.
Eating and Drinking (The Osier)
- The following information is for the cafe.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 1m (3ft 3in) from the cafe entrance.
- The distance between the floor and the lowest table is 50cm (1ft 8in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks only.
Accessible Toilet (Toilet Block)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 80m (87yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the Gypsy Exhibits.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 150cm (4ft 7in x 4ft 11in).
- There is not a lateral transfer space.
- The tap type is twist/turn.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is fair.
- The lighting levels are poor.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is not level access to the baby change facility.
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
Standard Toilet(s) (Toilet Block)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the toilet block.
- The female toilets are 80m (87yd) from the main entrance.
- Inside the venue, there is not level access to the female toilet.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the toilet block.
- The male toilets are 82m (90yd) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
Level Change (Male Standard Toilets)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located directly in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Level Change (Female Standard Toilets)
- There are steps to access this area / service.
- The steps are located directly in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.