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Tower Ramparts Bus Station

Crown Street, Ipswich, Suffolk, IP1 3DN

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ipswich.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Ipswich.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Crown Street Car Park.
    • The car park is located on Charles Street.
  • Comments View
    • There is Blue Badge parking for 4/5 cars on Tower Street.

Outside Access (Ticket Office)

  • This information is for the entrance located on the station concourse.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Reception (Ticket Office)

  • The reception desk is 1m (3ft 3in) from the ticket office entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • Opening Times View
    • Monday 08:30 - 17:30.
    • Tuesday 08:30 - 17:30.
    • Wednesday 08:30 - 17:30.
    • Thursday 08:30 - 17:30.
    • Friday 08:30 - 17:30.
    • Saturday 10:00 - 14:00.
    • Sunday Closed.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • Some of the bus stands are accessed by dropped kerbs with tactile markings.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 19:30 - 07:30.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travelcentre.
  • There are 15 stands / bays.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Bus Station Stand

  • Stand / Bay number(s) AA - QQ.
  • The stands which have level access are LL, MM, NN, PP, QQ.
  • The stands accessed by ramp / slope are AA -KK.
  • Comments View
    • Stands AA-KK are accessed via drop kerbs with tactile markings.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.