Access Guide

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Location

The venue is situated within the centre of the town.
This venue is situated in Newmarket.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Newmarket.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 390cm x 480cm (12ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located to the front of the building.
There is level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 105cm (3ft 5in) wide.

Reception (Customer Services)

The reception desk is 5m (16ft 5in) from the main entrance.
The desk is 5m (16ft 5in) from the main entrances .
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use system.

Inside Access

There is level access to the service(s).
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the system.
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are medium.

Restaurant Bar Internal

The following information is for the cafe.
Once inside, there is level access to the service.
Food or drinks are ordered from the counter.
Food or drinks can be brought to the table.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 35m (38yd 10in) from the main entrance.
The distance between the floor and the lowest table is 70cm (2ft 4in).
The distance between the floor and the highest table is 70cm (2ft 4in).
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied hot and cold meals.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located to the right as you enter.
- The female and male toilets are 38m (42yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 38m (41yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 260cm x 245cm (8ft 6in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin and sanitary disposal units.
- There is a/are coat hook(s).
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).