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Africa Alive Zoological Reserve - Parkside Pizza

Whites Lane, Kessingland, Lowestoft, Suffolk, NR33 7TF

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Access Guide

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Introduction

Opening Times

  • The venue has seasonal opening times.
  • Comments View
    • Opening times vary by season; please see website or contact the venue in advance for details.

Outside Access (North Entrance)

  • Entrance View
    • This information is for the entrance located to the north of the restaurant, next to the toilets and opposite the Flamingo enclosure.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 104cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 160cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 97cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The doors at this entrance are permanently held open during the summer months.

Outside Access (East Entrance)

  • Entrance View
    • This information is for the entrance located to the east of the restaurant.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The door at this entrance is permanently held open during the summer months.
  • Comments View
    • The door at this entrance is permanently held open during the summer months.

Eating and Drinking

  • The following information is for the restaurant.
  • The restaurant is located in the centre of the zoo.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the North Entrance.
  • The standard height for tables is 67cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Pizza, Fast Food and Drinks.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the North Entrance.
    • This accessible toilet is located just outside the North Entrance to the restaurant, opposite the Flamingo enclosure.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 105cm (3ft 5in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 199cm x 235cm (6ft 6in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 129cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 147cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Parent and Baby Room next to the Parkside Pizza Standard Toilets.
    • The height of the baby change table once extended is 67cm (2ft 2in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located just outside the North Entrance to the restaurant, opposite the Flamingo enclosure.
    • The female and male toilets are approximately 10m (10yd 2ft) from the North Entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Parent and Baby Room next to the Parkside Pizza Standard Toilets.
    • The height of the baby change table once extended is 67cm (2ft 2in).
    • Inside the venue, there is level access to the baby change facility.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located just outside the North Entrance to the restaurant, opposite the Flamingo enclosure.
  • The parent and baby room is approximately 10m from the North Entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 67cm (2ft 2in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is push.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on any of the grassed areas near the restaurant.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • There is level access into the restaurant itself, but ramped/sloped access (via slight slopes) on the paths leading from the main access point into the zoo to outside the restaurant.