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Alton Water

Holbrook Rd, Stutton, Ipswich, Suffolk, IP9 2RY

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Access Guide

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Introduction

  • Services / facilities within the building include Café and bar.
  • Services / facilities within the grounds include Picnic tables, sailing, windsurfing and canoeing, mini golf course and cycling.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Manningtree.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance/reception.
    • The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance/reception.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have tarmac and muddy surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight slopes on the paths.
  • There are bench seats situated along the paths for people to rest.

Level Change (Access to Main Entrance and Reception)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on other side of the main entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 136cm (4ft 6in).
  • Comments View
    • The handrail is on the left when approaching from the right and on the right when approaching from the left.

Outside Access (Main Entrance and Reception)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) may be difficult to open.
    • The door(s) is/are double width.
    • The width of the door opening is 154cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located at the first door threshold.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).

Access onto Waterside and Boat Pontoons

  • There are various degrees of slopes and ramps toward waterside activities.
    Some ramps are grassed and others are concrete or shingle.
    One pontoon is accessed by three medium height steps.
  • Staff are able to bring vessels to alternative points to circumnavigate these steps.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.

Level Change (Leading from External Patio to Bar/Cafe)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from patio seating area to bar/café entrance.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Bar/Cafe)

  • Entrance View
    • This information is for the entrance located to the left of the main reception.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) may be difficult to open.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located either side of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 138cm (4ft 6in).
  • Comments View
    • The handrails are on the left when approaching from the right and on the right when approaching from the left.

Eating and Drinking

  • The following information is for the café/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the entrance.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • The distance between the floor and the highest table is 78cm (2ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is mostly pizza and bar snacks.
  • Comments View
    • There is a covered patio area with picnic tables that are 70cm high. This area is accessed via steps.

Inside Access (Cafe)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played occasionally.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Mini Golf

  • There is a mini golf course on site. The course is accessed via sprung gates that open away from you and are 90cm wide.
    The course has slight/medium slopes throughout. There are special adapted clubs available at reception.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
  • The standard changing room(s) surveyed is/are located in the reception lobby.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Shower (in the Standard Changing Room)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located ahead and to the left as you enter the standard changing room.
  • There is level access to the shower facilities.

Standard Toilet(s) (In the Standard Changing Room)

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the Blue Badge bays.
    • This accessible toilet is located to the right of the Blue Badge bays.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the reception desk.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 67cm (2ft 2in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 190cm (4ft 12in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 88cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.