You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 4 meeting rooms and 1 function hall for hire, restaurant and bar.
• Services / facilities within the grounds include 2 electric vehicle charge points.

You are on Opening Times (Hotel). Skip to the next section.

Opening Times (Hotel)

• The venue is open 24hrs and Reception is staffed 24 hours per day.

You are on Opening Times (Bar and Restaurant). Skip to the next section.

Opening Times (Bar and Restaurant)

• Monday 11:00 - 23:00.
• Tuesday 11:00 - 23:00.
• Wednesday 11:00 - 23:00.
• Thursday 11:00 - 23:00.
• Friday 11:00 - 23:00.
• Saturday 11:00 - 23:00.
• Sunday 11:00 - 23:00.

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• Comments View
  • The opening times above are for the bar.
  • Please contact the venue for restaurant opening times as these may vary.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Newmarket.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all guests and staff.
  • The car park is located to the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • Standard bays can be reserved for Blue Badge Bay holders if required.
  • The dimensions of the Blue Badge parking bay(s) are 234cm x 419cm (7ft 8in x 13ft 9in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the the entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are 2 electric standard charging bays 6m from the entrance.
  • Bay width is 226cm
  • Bay length is 471cm
  • Nozzle height is 128cm
  • The QR code height to access the activation and payment app (TapApp) is 135cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located to the front of the venue, within the car park.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 135cm (4ft 5in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located within the threshold of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the restaurant and bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Entrance (Berties Bar and Restaurant). Skip to the next section.

Entrance (Berties Bar and Restaurant)

• This information is for the entrance located to the right of the reception desk.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Eating and Drinking (Berties Bar and Restaurant). Skip to the next section.

Eating and Drinking (Berties Bar and Restaurant)

• The following information is for the restaurant/bar.
• The restaurant is located beyond the main entrance to your right.
• The bar does not serve food.
• Full table service is available.
• Food or drinks are not ordered from the service counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Bar and Restaurant.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is modern European cuisine.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located beyond the reception area, within the main corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 7m (7yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 84cm (2ft 9in).
• The dimensions of the lift are 132cm x 96cm (4ft 4in x 3ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Conference Rooms. Skip to the next section.

Conference Rooms

• There are five dedicated meeting and event rooms for hire.
• The rooms are all located on the ground floor off the main corridor, to the rear of the venue.

You are on Room (Standard Room). Skip to the next section.

Room (Standard Room)

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• General Information View
  • The Tourist Board rating is 3 star.
  • There are 43 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 43 standard rooms on other floors.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
  • Vibrating fire alarms are available from reception.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 0.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Room (Superior). Skip to the next section.

Room (Superior)

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• General Information View
  • The Tourist Board rating is 3.
  • There are 43 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 43 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) vibrating pillow(s) and Teletext/subtitles.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 0.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
  • This accessible toilet is located along the main corridor to the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 164cm x 187cm (5ft 5in x 6ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 104cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • There is a/are waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 125cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 28cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the main corridor to the rear of the venue.
  • The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.