Access Guide
Introduction
- Services / facilities within the grounds include self catering floating houseboats and glamping pods, electric day boat hire, paddle board,canoes and kayaks hire. Reception and public standard toilets.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Beccles.
Parking (Paddlecraft)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- There are no charges for parking. There are no marked bays.
- The car park is located beyond the main entrance to your right, as you drive in.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are no Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
View
- The surface of the car park is a mix of loose gravel and tarmac.
Parking (Accommodation)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located beyond the main entrance, to your left as you drive in.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are no Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
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- The car surface is a mix of loose gravel and tarmac.
- The bays are marked out with posts with the accommodation names on them.
Entrance (Reception)
- This information is for the entrance located within the accommodation car park.
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Entrance
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- There is ramped/sloped and stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading up from the car park to the entrance via the grass verge.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 50cm (1ft 8in).
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located directly in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 26cm.
- There is not a/are not handrail(s) at the step(s).
- Handrails are not at the recommended height (90cm-100cm).
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Access to jetty and slipway
- Access to the jetty and slipway is to the rear of the accommodation car park.
- The pathways from the car park are tarmac, slopes vary from slight to steep.
- There are no handrails along the pathways.
- Members of staff are on hand to assist and guide you to the jetty/slipway and assist you if required to access your boat or kayak.
Outdoor Spaces
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Outdoor Spaces
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- The following outdoor facilities are available: parkland and woodland.
- Surfaces for the outdoor spaces include: concrete or tarmac, gravel and muddy.
- Footpaths are available in some of the outdoor spaces.
- The majority of the paths are not wide enough for wheelchair users.
- There are slight slopes without handrails and steep slopes without handrails in the main areas.
- There are bench seats situated along the paths for people to rest.
- The play equipment is not in easy reach for a range of users.
Accessible Toilet
- Accessible toilet facilities are not available.
Level Change (Access To Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
Standard Toilet(s) (Shared - Reception)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the rear of the reception area.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the reception.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are low to moderate.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the car park or within the fields along the river.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.