Access Guide
Introduction
- Services / facilities within the building include Reception and standard toilets.
- Services / facilities within the grounds include Self-catering houseboats and floating glamping pods, standard glamping pods, electric day boat hire, paddle board hire, canoe and kayak hire.
Outdoor Spaces
-
Access Point
View
- This information is for the access point located to the rear left of the car park as you enter the site.
- There is step-free access at this access point, via ramp/slope.
- The slope does not have handrails.
- The slope has a slight gradient and a width less than 75cm.
- There is a gate which opens away from you (push).
- The gate has a sliding bolt lock.
- The width of the gap is 112cm.
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Outdoor Spaces
View
- The following outdoor facilities are available: gardens and parkland.
- Surfaces for the outdoor spaces include: grass, shingle, concrete or tarmac, compact earth and gravel.
- Footpaths are available in some of the outdoor spaces.
- The majority of the paths are not wide enough for wheelchair users.
- There are slight slopes without handrails in the main areas .
- There are some bench seats situated along the paths for people to rest.
- The slope up to the access point has a tarmac path with grass either side. The width of the tarmac path is under 75cm, but the width of the slope as a whole, including the grass verges, is over 150cm.
Self-Catering Accommodation (Wild Cat Island)
- The number or name of the accommodation viewed was Wild Cat Island.
- The following areas are available: lounge/living room, dining area, kitchen, bathroom and terrace.
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Lounge/Living Areas
View
- Facilities/features in the lounge/living areas include: sofas, coffee tables and televisions.
- The flooring in the lounge/living area is hard flooring and deep pile flooring.
- The colour contrast between the floor and walls in the lounge/living areas is medium.
- The lighting levels in the lounge/living areas are moderate to good.
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Dining Areas
View
- The seats do not have armrests.
- The dining tables are at a height of 90cm.
- The distance between the floor and the underside of the dining table(s) is 88cm.
- The dining area takes the form of a breakfast bar, with high stools for seating.
-
Outdoor Seating Areas
View
- The following outdoor seating areas are available: terrace.
- The terrace is at the front of the floating glamping pod, and access is via the steps on the entrance door - see Outside Access section for details.
- The surface of the outdoor seating area includes a non-slip surface and a hard surface which is even.
- Facilities on the terrace/decking area include: seat(s) without armrests and bench seating.
Outside Access (Wild Cat Island)
-
Entrance
View
- This information is for the entrance located at the front of the floating glamping pod.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are easy to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 79cm.
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Ramp/Slope
View
- The ramp/slope is located leading onto the floating glamping pod from the mooring.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
- The ramp/slope does not bypass the step(s).
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Step(s)
View
- The step(s) is/are located directly in front of the entrance doors.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 24cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- There is an additional 14cm step up from the mooring onto the ramp. This does not have handrails.
- Depending on the tide, the gradient of the ramp down onto the floating glamping pod can vary.
Inside Access (Wild Cat Island)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are moderate to good.
Kitchen (Wild Cat Island)
- The kitchen is located straight ahead as you enter the floating glamping pod.
- There is step-free level access to the kitchen.
- There are no doors at this entrance.
- There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
- Facilities/features in the kitchen areas include; sinks, fridge freezers, ovens, hobs, microwaves, kettles and toasters.
- The kitchen has hard flooring.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is medium.
- Lighting levels are good here.
- The worktops/counters are at a height of 90cm.
- The counters/worktops have a low colour contrast to the hob.
- There are under counter cupboards/units available for worktops/counters.
- The oven door handles have low colour contrast.
- The sink tap types are lever.
- The kitchen has high stools and a sofa.
- Some seating is permanently fixed.
- All tables are permanently fixed.
- The height of the tables range between 90cm and 90cm.
Self-Catering Standard Bedroom(s) (Wild Cat Island - Double)
- The bedroom surveyed is located at the far end of the galley kitchen as you enter the floating glamping pod.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is high.
-
Getting Into The Bedroom
View
- The width of the door is 55cm.
- The colour contrast between the internal bedroom door and wall is high.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is double.
- The room has: light switches at a recommended height (between 75cm - 120cm), a bed at a recommended height (between 45cm - 52cm), plug sockets at a recommended height (between 40cm - 100cm) and plug sockets next to the bed.
- There is no emergency alarm.
- The room has hard flooring.
Self-Catering Standard Bedroom(s) (Wild Cat Island - Twin)
- The bedroom surveyed is located on the left hand side of the galley kitchen as you enter.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is high.
-
Getting Into The Bedroom
View
- The width of the door is 63cm.
- The colour contrast between the internal bedroom door and wall is high.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is single.
- The room has: a gap under the bed at the recommended height for a mobile hoist (above 20cm), light switches at a recommended height (between 75cm - 120cm), plug sockets at a recommended height (between 40cm - 100cm), a bed at a recommended height (between 45cm - 52cm) and plug sockets next to the bed.
- There is no emergency alarm.
- The room has hard flooring.
Self-Catering Bathroom (Wild Cat Island)
- The bathroom has a manual door which opens inwards.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- The bathroom has hard flooring.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The bathroom has not got a non-slip floor.
- Lighting levels are good in the bathroom.
- There is no emergency alarm.
- There are lateral transfer spaces on both sides of the toilet seat.
- There is a push button flush in the centre of the cistern.
- The toilet seat is not at the recommended height (48cm).
- The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and towel dispenser.
- The height of the wash basin is 82cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 101cm.
- The height of the towel dispenser is 123cm.
- The ensuite has: a shower cubicle.
- There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- The shower control type is twist turn.
- There is no seat.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- There is no toilet roll holder. The towel dispenser takes the form of a heated towel rail; the top of which is 123cm high.
Self-Catering Accommodation (Secret Water)
- The number or name of the accommodation viewed was Secret Water.
- The following areas are available: lounge/living room, dining area, kitchen, bathroom and terrace.
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Lounge/Living Areas
View
- Facilities/features in the lounge/living areas include: sofas, coffee tables and televisions.
- The flooring in the lounge/living area is hard flooring and soft flooring.
- The colour contrast between the floor and walls in the lounge/living areas is medium.
- The lighting levels in the lounge/living areas are moderate to good.
-
Dining Areas
View
- The seats do not have armrests.
- The dining tables are at a height of 84cm.
- The distance between the floor and the underside of the dining table(s) is 80cm.
- The Dining Area takes the form of a breakfast bar, with stools for seating.
-
Outdoor Seating Areas
View
- The following outdoor seating areas are available: terrace.
- The terrace is at the front of the floating glamping pod, and access is via the steps on the entrance door - see Outside Access section for details.
- The surface of the outdoor seating area includes a hard surface which is even and a non-slip surface.
- Facilities on the terrace/decking area include: a coffee table and seat(s) without armrests.
Outside Access (Secret Water)
-
Entrance
View
- This information is for the entrance located at the front of the floating glamping pod.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are easy to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 55cm.
-
Ramp/Slope
View
- The ramp/slope is located leading onto the floating glamping pod from the mooring.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
- The ramp/slope does not bypass the step(s).
-
Step(s)
View
- The step(s) is/are located directly in front of the entrance doors.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- There is an additional 14cm step up from the mooring onto the ramp. This does not have handrails.
- Depending on the tide, the gradient of the ramp down onto the floating glamping pod can vary.
Inside Access (Secret Water)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are moderate to good.
-
Comments
View
- There is an 8cm step on the threshold of the door to access the bathroom.
Kitchen (Secret Water)
- The kitchen is located straight ahead as you enter the floating glamping pod.
- There is step-free level access to the kitchen.
- There are no doors at this entrance.
- There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
- Facilities/features in the kitchen areas include; sinks, fridges, hobs, microwaves and kettles.
- The kitchen has hard flooring.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is medium.
- Lighting levels are good here.
- The worktops/counters are at a height of 84cm.
- There are under counter cupboards/units available for worktops/counters.
- The sink tap types are lever.
- The kitchen has a sofa and stools.
- Some seating is permanently fixed.
- All tables are permanently fixed.
- The height of the tables range between 84cm and 84cm.
Self-Catering Standard Bedroom(s) (Secret Water - Double)
- The bedroom surveyed is located to the left as you enter.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is low.
-
Getting Into The Bedroom
View
- The width of the door is 62cm.
- The colour contrast between the internal bedroom door and wall is low.
- The colour contrast between the bedroom walls and floor is high.
-
Inside The Bedroom
View
- The bed type is double.
- The room has: a gap under the bed at the recommended height for a mobile hoist (above 20cm), a bed at a recommended height (between 45cm - 52cm), plug sockets at a recommended height (between 40cm - 100cm), a moveable bed, light switches at a recommended height (between 75cm - 120cm) and plug sockets next to the bed.
- There is no emergency alarm.
- The room has hard flooring.
Self-Catering Standard Bedroom(s) (Secret Water - Twin)
- The bedroom surveyed is located on the left as you enter.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is low.
-
Getting Into The Bedroom
View
- The width of the door is 62cm.
- The colour contrast between the internal bedroom door and wall is low.
- The colour contrast between the bedroom walls and floor is high.
-
Inside The Bedroom
View
- The bed type is single.
- The room has: light switches at a recommended height (between 75cm - 120cm) and a bed which is not at a recommended height (between 45cm - 52cm).
- There is no emergency alarm.
- The room has hard flooring.
-
Ensuite
View
- There is an L-shaped bunk bed.
Self-Catering Bathroom (Secret Water)
- The bathroom has a manual door which opens outwards.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- The bathroom has hard flooring.
- The bathroom has a non-slip floor.
- Lighting levels are low in the bathroom.
- There is no emergency alarm.
- There is no lateral transfer space next to the toilet seat.
- There is a wall sensor flush on the left, but there is no transfer space.
- The toilet seat is not at the recommended height (48cm).
- The following fixtures can be reached from the toilet seat: the wash basin and the soap dispenser.
- The height of the wash basin is 83cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 102cm.
- The ensuite has: a shower cubicle.
- There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- The shower control type is twist turn.
- There is no seat.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
- There is no toilet roll holder. There is no towel dispenser. There is an 8cm step on the threshold of the door to enter the bathroom.
Self-Catering Accommodation (Swallows)
- The number or name of the accommodation viewed was Swallows.
- The following areas are available: lounge/living room, dining area, kitchen, bathroom and terrace.
-
Lounge/Living Areas
View
- Facilities/features in the lounge/living areas include: sofas, coffee tables and televisions.
- The flooring in the lounge/living area is hard flooring and soft flooring.
- The colour contrast between the floor and walls in the lounge/living areas is high.
- The lighting levels in the lounge/living areas are moderate to good.
-
Dining Areas
View
- The seats do not have armrests.
- The dining tables are at a height of 75cm.
- The distance between the floor and the underside of the dining table(s) is 73cm.
-
Outdoor Seating Areas
View
- The following outdoor seating areas are available: terrace.
- The terrace is on a pontoon area. There is a 10cm step up onto the pontoon area from the rest of the houseboat.
- The surface of the outdoor seating area includes a hard surface which is uneven and a non-slip surface.
- Facilities on the terrace/decking area include: a coffee table and seat(s) without armrests.
- There are two additional houseboats, called Amazons and Coot Club, which have similar specifications. Coot Club is also accessed by a slight permanent ramp, with handrails on both sides and a width of 69cm (shown in photograph 6).
Outside Access (Swallows)
-
Entrance
View
- This information is for the entrance located at the front of the houseboat.
- There is stepped access at this entrance.
- The main door(s) open(s) by sliding.
- The door(s) is/are easy to open.
- The door(s) is/are single width.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
View
- The step(s) is/are located to the right as you face the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 22cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- There is an additional 14cm step up from the mooring onto the main steps. This does not have handrails.
- Depending on the tide, the height of the steps can vary.
Inside Access (Swallows)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are moderate to good.
Kitchen (Swallows)
- The kitchen is located straight ahead as you enter the houseboat.
- There is step-free level access to the kitchen.
- There are no doors at this entrance.
- There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
- Facilities/features in the kitchen areas include; sinks, fridge freezers, ovens, hobs, microwaves, kettles and toasters.
- The kitchen has hard flooring.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is medium.
- Lighting levels are good here.
- The worktops/counters are at a height of 89cm.
- There are under counter cupboards/units available for worktops/counters.
- The fridge/freezer door handles are not easy to grip.
- The sink tap types are lever.
- The kitchen has a chair without armrests and sofas.
- Some seating is permanently fixed.
- Tables are not permanently fixed.
- The height of the tables range between 75cm and 75cm.
Self-Catering Standard Bedroom(s) (Swallows - Double)
- The bedroom surveyed is located straight ahead as you enter.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is medium.
-
Getting Into The Bedroom
View
- The width of the door is 64cm.
- The colour contrast between the internal bedroom door and wall is medium.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is double.
- The room has: light switches at a recommended height (between 75cm - 120cm), a moveable bed, plug sockets next to the bed, a gap under the bed at the recommended height for a mobile hoist (above 20cm) and a bed at a recommended height (between 45cm - 52cm).
- There is no emergency alarm.
- The room has hard flooring.
Self-Catering Standard Bedroom(s) (Swallows - Twin)
- The bedroom surveyed is located straight ahead as you enter the houseboat.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is medium.
-
Getting Into The Bedroom
View
- The width of the door is 64cm.
- The colour contrast between the internal bedroom door and wall is medium.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is single.
- The room has: plug sockets next to the bed, a bed which is not at a recommended height (between 45cm - 52cm) and light switches at a recommended height (between 75cm - 120cm).
- There is no emergency alarm.
- The room has hard flooring.
-
Ensuite
View
- There is an L shaped bunk bed.
Self-Catering Bathroom (Swallows)
- The bathroom has a manual door which opens inwards.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- The bathroom has hard flooring.
- The bathroom has a non-slip floor.
- Lighting levels are good in the bathroom.
- There is no emergency alarm.
- There is no lateral transfer space next to the toilet seat.
- There is a push button flush on top of the cistern.
- The toilet seat is not at the recommended height (48cm).
- The height of the toilet roll holder is 65cm.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
- The height of the wash basin is 81cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 100cm.
- The height of the towel dispenser is 124cm.
- The ensuite has: a bath and an over bath shower.
- The bath is at a height of 56cm.
- The bath tap type is lever mixer.
- There is a handheld shower head.
- The shower control type is lever.
- There is no seat.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
Self-Catering Accommodation (Secret Garden)
- The number or name of the accommodation viewed was Secret Garden.
- The following areas are available: lounge/living room, dining area, kitchen, bathroom and decking.
-
Lounge/Living Areas
View
- Facilities/features in the lounge/living areas include: sofas, coffee tables and televisions.
- The flooring in the lounge/living area is hard flooring and soft flooring.
- The colour contrast between the floor and walls in the lounge/living areas is medium.
- The lighting levels in the lounge/living areas are moderate to good.
-
Dining Areas
View
- The seats do not have armrests.
- The dining tables are at a height of 89cm.
- The distance between the floor and the underside of the dining table(s) is 85cm.
- The Dining Area takes the form of a breakfast bar, with high stools for seating.
-
Outdoor Seating Areas
View
- The following outdoor seating areas are available: decking.
- The decking is at the front of the glamping pod, and access is via the entrance door - see Outside Access section for details.
- The surface of the outdoor seating area includes a hard surface which is even.
- Facilities on the terrace/decking area include: a coffee table and seat(s) without armrests.
Outside Access (Secret Garden)
-
Entrance
View
- This information is for the entrance located at the front of the glamping pod.
- There is stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are easy to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 82cm.
-
Step(s)
View
- The step(s) is/are located leading up to the decking and on the threshold of the entrance doors.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 34cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- The step on the threshold of the doors is 21cm high.
Inside Access (Secret Garden)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are moderate to good.
Kitchen (Secret Garden)
- The kitchen is located straight ahead as you enter the glamping pod.
- There is step-free level access to the kitchen.
- There are no doors at this entrance.
- There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
- Facilities/features in the kitchen areas include; sinks, fridge freezers, hobs, microwaves, kettles and toasters.
- The kitchen has hard flooring.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is medium.
- Lighting levels are good here.
- The worktops/counters are at a height of 89cm.
- There are under counter cupboards/units available for worktops/counters.
- The sink tap types are lever.
- The kitchen has high stools and a sofa.
- Some seating is permanently fixed.
- All tables are permanently fixed.
- The height of the tables range between 89cm and 89cm.
Self-Catering Standard Bedroom(s) (Secret Garden - Double)
- The bedroom surveyed is located to the right as you enter the glamping pod.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is high.
-
Getting Into The Bedroom
View
- The width of the door is 56cm.
- The colour contrast between the internal bedroom door and wall is high.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is double.
- The room has: a bed at a recommended height (between 45cm - 52cm), light switches at a recommended height (between 75cm - 120cm), plug sockets at a recommended height (between 40cm - 100cm) and plug sockets next to the bed.
- There is no emergency alarm.
- The room has hard flooring.
Self-Catering Standard Bedroom(s) (Secret Garden - Twin)
- The bedroom surveyed is located to the left as you enter the glamping pod.
- There is step-free level access to the bedroom surveyed.
- The colour contrast between the external bedroom door and wall is high.
-
Getting Into The Bedroom
View
- The width of the door is 56cm.
- The colour contrast between the internal bedroom door and wall is high.
- The colour contrast between the bedroom walls and floor is medium.
-
Inside The Bedroom
View
- The bed type is single.
- The room has: plug sockets at a recommended height (between 40cm - 100cm), light switches at a recommended height (between 75cm - 120cm), plug sockets next to the bed and a bed which is not at a recommended height (between 45cm - 52cm).
- There is no emergency alarm.
- The room has hard flooring.
-
Ensuite
View
- There is an L shaped bunk bed.
Self-Catering Bathroom (Secret Garden)
- The bathroom has a manual door which opens outwards.
- The bathroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- The bathroom has hard flooring.
- The bathroom has not got a non-slip floor.
- Lighting levels are good in the bathroom.
- There is no emergency alarm.
- There is no lateral transfer space next to the toilet seat.
- There is a push button flush in the centre of the cistern.
- The toilet seat is not at the recommended height (48cm).
- The following fixtures can be reached from the toilet seat: towel dispenser.
- The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
- The height of the wash basin is 89cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 107cm.
- The height of the towel dispenser is 113cm.
- The ensuite has: a shower cubicle.
- There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- The shower control type is twist turn.
- There is no seat.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- There is no toilet roll holder. The towel dispenser takes the form of a heated towel rail; the top of which is 113cm high.
Secret Garden Hot Tub
- The hot tub is located to the right of the Secret Garden glamping pod. There are two unmarked steps with a height of 21cm and a going of 30cm. There is then a 55cm step up from the top step into the hot tub.