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Hollow Trees Farm

A1141, Semer, Ipswich, Suffolk, IP7 6HX

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Access Guide

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Introduction

  • Services / facilities within the building include a farm shop, café and toilet facilities.
  • Services / facilities within the grounds include a farm trail, animal feeding experiences and play and adventure areas.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sudbury.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the main farm building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 440cm x 460cm (14ft 5in x 15ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Farm Building)

  • Entrance View
    • This information is for the entrance located at the front of the main farm building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from car park to door threshold.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Accessible Toilet (Main Farm Building - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the main farm shop entrance.
    • This accessible toilet is located to the right as you enter the main farm shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 74cm (2ft 5in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 142cm x 185cm (4ft 8in x 6ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 77cm (2ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 123cm (4ft).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s) (Main Farm Building)

Outside Access (To the Cafe)

  • Entrance View
    • This information is for the entrance located to the left as you enter the main farm building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) by sliding.
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 118cm.

Eating and Drinking (Hollow Trees Farm Cafe)

  • The following information is for the café.
  • The café is located to the left as you enter the main farm shop building.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the from the café counter.
  • The standard height for tables is 76cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is an outside patio and additional external seating. This area is accessed to the right of the service counter.
      The doors are 77cm and 220cm wide and have small lips at the thresholds. These doors are held open during warm weather.

Level Change (Access to the Rear of the External Café Seating)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you exit the cafe.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located directly ahead as you exit the café to the patio.
  • There is/are 1 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Inside Access (Farm Shop)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at a low level.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is a ramp at the rear of the shop to access the garden and flower areas.

Counter (Farm Shop)

  • The counter is 10m (10yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 90cm (2ft 11in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 70cm.
  • There is not a hearing assistance system.

Level Change (Rear of the Farm Shop to the Gardening Section)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the rear of the farm shop.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • The ramp does not have handrails.

Farm Trail

  • There is a farm trail on site. There are animal feeding interactions, plays areas and picnic tables and chairs located throughout the trail. The table top heights are 74cm.
    The trails are predominantly compacted earth that may be muddy at certain times. There are undulating paths and various moderate slopes.
    The circular route is approximately half a mile.

Counter (Farm Trail)

  • The counter is 200m (218yd 2ft) from the entrances.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 112cm (3ft 8in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.

Access Point (Farm Trail)

  • Access Point View
    • This information is for the access point located to the right of the farm trail counter.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is easy to open.
    • The gate has a sliding bolt lock.
  • Ramp/Slope View
    • The ramp/slope is located leading to and through the gates.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Level Change (Farm Trail Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to each door.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located internally at each door threshold.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).

Standard Toilet(s) (Farm Trail)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left after the farm trail access point.
    • The shared toilet(s) is/are approximately 200m (218yd 2ft) from the trail access point.
    • Inside the venue, there is not level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the left hand shared standard toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is not level access to the baby change facility.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.