Access Guide
Introduction
- Services / facilities within the grounds include a visitors centre and café, changing places facility, Victorian conservatory and the walled garden, a children's play area.
Opening Times (Park)
- The venue has seasonal opening times and The venue is open from dawn til dusk.
Opening Times (Visitors Centre and Cafe)
- Monday 08:30 - 16:00.
- Tuesday 08:30 - 16:00.
- Wednesday 08:30 - 16:00.
- Thursday 08:30 - 16:00.
- Friday 08:30 - 16:00.
- Saturday 08:30 - 16:00.
- Sunday 08:30 - 16:00.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ipswich.
Parking (Cliff Lane - Blue Badge Parking Only)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Non-Blue Badge or non-permit holders are not permitted to use the car park.
- The car park is located along Cliff Lane.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 38m (41yd 1ft) from the Cliff Lane.
- The furthest Blue Badge bay is 44m (48yd 4in) from the Cliff Lane.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is limited parking at weekends along Nacton Road and Bishops Hill.
Access Point (Cliff Lane)
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Access Point
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- This information is for the access point located Cliff Lane.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- There are bollards at this access point.
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Ramp/Slope
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- The ramp/slope is located beyond the entrance leading down to the car park and park.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Access Point (Nacton Road)
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Access Point
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- This information is for the access point located Nacton Road.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
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Ramp/Slope
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- The ramp/slope is located beyond the gates leading into the grounds.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Access Point (Bishops Hill)
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Access Point
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- This information is for the access point located Bishops Hill.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a swing gate at this access point.
- The gate is difficult to open.
- The width of the gap is 90cm.
Access Point (Myrtle Road)
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Access Point
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- This information is for the access point located Myrtle Road.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
Access Point (Visitors Centre, Café and Court Yard)
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Access Point
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- This information is for the access point located along the main pathway from the car park as you walk down in to the park, to your left.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
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Ramp/Slope
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- The ramp/slope is located at the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Entrance (Cafe)
- This information is for the entrance located within the courtyard to your left.
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Entrance
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- There is step-free access at this entrance.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking (Cafe)
- The following information is for the café.
- The café is located within the visitor centre.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the cafe.
- The distance between the floor and the lowest table is 60cm (1ft 12in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Visitors Centre and Court Yard
- The visitors centre and court yard used to be the stable block.
- The photographs show the court yard and the exhibition rooms.
- The doors are held open during the day.
- The doors are open to a width of 110cm and there is a shallow step within the threshold of the door.
Trails
- The red routes are longer routes which may include uneven terrain, steps or boardwalks (perfect for a work out).
- Yellow routes are gentler routes on easier terrain (perfect for an afternoon stroll).
- Blue routes are suitable for wheelchairs and pushchairs and black routes take you on the best walks for wildlife.
- Wheelchair accessible routes due to natural paths may be uneven and slippery in adverse weather conditions.
- There is signage and benches along the trails.
Childrens Play Area
- The children's play area is located in the centre of the park.
- The play area is surrounded by a low metal fence and is grassed, with a tarmac path and soft rubberised paving beneath the equipment.
- The gate opens both ways.
- Play equipment includes a sit-in roundabout, rope climb roundabout, swings, multi-purpose climbing frame and slide, junior climbing frame and slide.
- There is a bench seat within the play area.
- The splash pad is now open everyday from 10am to 5pm, with opening times being reviewed as the weather improves.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have tarmac, concrete and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight and steep slopes on the paths.
- There are bench seats situated along the paths for people to rest.
Changing Places (Visitors Centre - Dual Lateral Transfer)
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Location and Access
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- The facility is located within the Visitors Centre and Court Yard.
- The facility is approximately 10m (10yd 2ft) from the Visitors Centre and Court Yard.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a low colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from cafe.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The door has a horizontal grab rail.
- The width of the door is 87cm (2ft 10in).
- The dimensions of the facility are 306cm x 310cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 177cm (5ft 10in).
- The transfer space on the left as you face the toilet is 79cm (2ft 7in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a lever flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 75cm.
- The toilet has a cistern.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- A shower chair is available.
- The seat/chair is not height adjustable.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 80cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 110cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 80cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and clinical waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- The height of the coat hook is 118cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Visitors Centre - Shared - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Visitor Centre and Court Yard.
- This accessible toilet is located opposite the café (to your right) within the visitors centre and court yard.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from café within the visitors centre and court yard.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 148cm x 195cm (4ft 10in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 62cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the Visitors Centre and Court Yard (opposite the café).
- The female and male toilets are approximately 12m (13yd 4in) from the Visitors Centre and Court Yard.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male toilets.
- The height of the baby change table once extended is 75cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- A bowl of water can be provided for an assistance dog.