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Holywells Park

Cliff Lane, Ipswich, Suffolk, IP3 0PG

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Access Guide

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Introduction

  • Services / facilities within the grounds include a visitors centre and café, changing places facility, Victorian conservatory and the walled garden, a children's play area.

Opening Times (Park)

  • The venue has seasonal opening times and The venue is open from dawn til dusk.

Opening Times (Visitors Centre and Cafe)

  • Monday 08:30 - 16:00.
  • Tuesday 08:30 - 16:00.
  • Wednesday 08:30 - 16:00.
  • Thursday 08:30 - 16:00.
  • Friday 08:30 - 16:00.
  • Saturday 08:30 - 16:00.
  • Sunday 08:30 - 16:00.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Ipswich.

Parking (Cliff Lane - Blue Badge Parking Only)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Non-Blue Badge or non-permit holders are not permitted to use the car park.
    • The car park is located along Cliff Lane.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 38m (41yd 1ft) from the Cliff Lane.
    • The furthest Blue Badge bay is 44m (48yd 4in) from the Cliff Lane.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is limited parking at weekends along Nacton Road and Bishops Hill.

Access Point (Cliff Lane)

  • Access Point View
    • This information is for the access point located Cliff Lane.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.
    • There are bollards at this access point.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance leading down to the car park and park.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).

Access Point (Nacton Road)

  • Access Point View
    • This information is for the access point located Nacton Road.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.
  • Ramp/Slope View
    • The ramp/slope is located beyond the gates leading into the grounds.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).

Access Point (Bishops Hill)

  • Access Point View
    • This information is for the access point located Bishops Hill.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a swing gate at this access point.
    • The gate is difficult to open.
    • The width of the gap is 90cm.

Access Point (Myrtle Road)

  • Access Point View
    • This information is for the access point located Myrtle Road.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.

Access Point (Visitors Centre, Café and Court Yard)

  • Access Point View
    • This information is for the access point located along the main pathway from the car park as you walk down in to the park, to your left.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.
  • Ramp/Slope View
    • The ramp/slope is located at the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).

Entrance (Cafe)

  • This information is for the entrance located within the courtyard to your left.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Eating and Drinking (Cafe)

  • The following information is for the café.
  • The café is located within the visitor centre.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the cafe.
  • The distance between the floor and the lowest table is 60cm (1ft 12in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Visitors Centre and Court Yard

  • The visitors centre and court yard used to be the stable block.
  • The photographs show the court yard and the exhibition rooms.
  • The doors are held open during the day.
  • The doors are open to a width of 110cm and there is a shallow step within the threshold of the door.

Trails

  • The red routes are longer routes which may include uneven terrain, steps or boardwalks (perfect for a work out).
  • Yellow routes are gentler routes on easier terrain (perfect for an afternoon stroll).
  • Blue routes are suitable for wheelchairs and pushchairs and black routes take you on the best walks for wildlife.
  • Wheelchair accessible routes due to natural paths may be uneven and slippery in adverse weather conditions.
  • There is signage and benches along the trails.

Childrens Play Area

  • The children's play area is located in the centre of the park.
  • The play area is surrounded by a low metal fence and is grassed, with a tarmac path and soft rubberised paving beneath the equipment.
  • The gate opens both ways.
  • Play equipment includes a sit-in roundabout, rope climb roundabout, swings, multi-purpose climbing frame and slide, junior climbing frame and slide.
  • There is a bench seat within the play area.
  • The splash pad is now open everyday from 10am to 5pm, with opening times being reviewed as the weather improves.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have tarmac, concrete and muddy surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight and steep slopes on the paths.
  • There are bench seats situated along the paths for people to rest.

Changing Places (Visitors Centre - Dual Lateral Transfer)

  • Location and Access View
    • The facility is located within the Visitors Centre and Court Yard.
    • The facility is approximately 10m (10yd 2ft) from the Visitors Centre and Court Yard.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a low colour contrast between the external door and wall .
    • There is a high colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from cafe.
    • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The door has a horizontal grab rail.
    • The width of the door is 87cm (2ft 10in).
    • The dimensions of the facility are 306cm x 310cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 177cm (5ft 10in).
    • The transfer space on the left as you face the toilet is 79cm (2ft 7in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a lever flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 75cm.
    • The toilet has a cistern.
    • There is a low colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • A shower chair is available.
    • The seat/chair is not height adjustable.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 80cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 110cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 80cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary and clinical waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • The height of the coat hook is 118cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are good.

Accessible Toilet (Visitors Centre - Shared - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the Visitor Centre and Court Yard.
    • This accessible toilet is located opposite the café (to your right) within the visitors centre and court yard.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from café within the visitors centre and court yard.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 148cm x 195cm (4ft 10in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 62cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located within the Visitors Centre and Court Yard (opposite the café).
    • The female and male toilets are approximately 12m (13yd 4in) from the Visitors Centre and Court Yard.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female and male toilets.
    • The height of the baby change table once extended is 75cm (2ft 6in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • A bowl of water can be provided for an assistance dog.