You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Railway Museum, Café, Bar and Tourist Railway Exhibitions and Artefacts.
• Services / facilities within the grounds include Tourist Light Railway Journeys.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue has seasonal opening times, please contact the venue for details of opening times and opening times do vary depending on timetabling.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Stowmarket.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the ticket office.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is loose chippings.
  • There is not a road to cross between the car park and the entrance.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 2m (2yd 7in) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.
• The hearing assistance system is not signed.

You are on Outside Access (Museum). Skip to the next section.

Outside Access (Museum)

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• Entrance View
  • This information is for the entrance located to front of the ticket office.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width.
  • The width of the door opening is 176cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access (Museum). Skip to the next section.

Inside Access (Museum)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There are seats with no armrests located within the museum.

You are on Outbuildings and Workshops. Skip to the next section.

Outbuildings and Workshops

• There are 3 workshops and maintenance buildings that are open to the public. The buildings all have ramped access and single permanently held open doors (during open days).

You are on Level Change (Access to Bockford Platform). Skip to the next section.

Level Change (Access to Bockford Platform)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right hand side of the platform.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Train Platform - Bockford. Skip to the next section.

Train Platform - Bockford

• The surface of the train platform is tarmac and it is level. There is a covered waiting area. There is bench seating on the platform.

You are on Level Change (Access to Dovebrook Platform). Skip to the next section.

Level Change (Access to Dovebrook Platform)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the platform.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Dovebrook Platform. Skip to the next section.

Dovebrook Platform

• Dovebrook is at the current return point for this line.
  The surface of the train platform is tarmac and it is level. There is bench seating on the platform.
  There are no additional facilities here.

You are on Outside Access (Train Carriages). Skip to the next section.

Outside Access (Train Carriages)

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• Entrance View
  • This information is for the entrance located at the side of the carriages.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 52cm.
• Ramp/Slope View
  • The ramp/slope is located in the doorway.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 82cm (2ft 8in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located at the door threshold.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 24cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.

You are on Inside Access (Train Carriages). Skip to the next section.

Inside Access (Train Carriages)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Carriages have bench seats and some carriages have tables which are 82cm high.

You are on Outside Access (Ticket Office and Souvenir Shop). Skip to the next section.

Outside Access (Ticket Office and Souvenir Shop)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 77cm.
• Step(s) View
  • The step(s) is/are located at the door threshold.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 4cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are varied.

You are on Parks and Gardens (Trackside Area). Skip to the next section.

Parks and Gardens (Trackside Area)

• The park or garden does have footpaths.
• The path(s) has a / have compact earth and concrete surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight and steep slopes on the paths.
• There are bench seats situated along the paths for people to rest.

You are on Outside Access (Middy Bar). Skip to the next section.

Outside Access (Middy Bar)

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• Entrance View
  • This information is for the entrance located at the side of the bar.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 56cm.
• Step(s) View
  • The step(s) is/are located at the entrance threshold.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (Middy Bar). Skip to the next section.

Eating and Drinking (Middy Bar)

• The following information is for the bar.
• The bar is located along from the ticket office, on the left.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the entrance.
• The standard height for tables is 76cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.

You are on Outside Access (Middy Cafe). Skip to the next section.

Outside Access (Middy Cafe)

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• Entrance View
  • This information is for the entrance located at the front of the cafe.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 75cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located at the door threshold.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (The Middy Cafe). Skip to the next section.

Eating and Drinking (The Middy Cafe)

• The following information is for the café.
• The café is located to the left after the ticket office.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the café entrance.
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Access to the Toilets Area). Skip to the next section.

Level Change (Access to the Toilets Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located outside the café leading down to the toilets level.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• The ramp does not have handrails.
• The width of the ramp/slope is 92cm (3ft).
• There is not tactile paving at the top and bottom of the steps.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the ticket office.
  • This accessible toilet is located to the left, past the ticket office.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 150cm and 175cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 123cm (4ft).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female/accessible toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left after the ticket office.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the ticket office.
  • Inside the venue, there is not level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left after the ticket office.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the ticket office.
  • Inside the venue, there is not level access to the male toilet(s).
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in front of the cafe.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Wheelchairs are available to borrow at the venue.