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Mildenhall Museum

6 King Street, Mildenhall, Suffolk, IP28 7EX

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Access Guide

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Opening Times

  • Monday Closed.
  • Tuesday 14:00 - 16:30.
  • Wednesday 14:00 - 16:30.
  • Thursday 14:00 - 16:30.
  • Friday 10:30 - 16:30.
  • Saturday 14:00 - 16:30.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Soham.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • The height of the bell/buzzer is 110cm (3ft 7in).
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Braille signage for exhibits is not available.
  • The availability of Braille signage does not depend on exhibition.
  • Touch tours are not available.
  • The availability of touch tours does not depend on exhibition.
  • Video tours are available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask at the reception desk.

Other Floors (LG, G, 1)

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • Photograph 2 shows the steep steps leading down to the lower ground floor.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the stairs on the ground floor.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG, G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 110cm x 120cm (3ft 7in x 3ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located to the left of the reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the reception desk.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 154cm x 200cm (5ft 1in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).

Standard Toilet(s)