You are on Introduction. Skip to the next section.

Introduction

• There is over 15 acres of pump tracks, trails, jumps and drops with areas marked out for beginners through to advanced riders. There is also the option of heading off exploring the entire site on the ‘Phoenix Lap’, a 2km cross country perimeter bike park trail. There is also a viewing area, a workshop and a store to purchase bike accessories and equipment.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Newmarket.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:00.
• Tuesday 09:00 - 16:00.
• Wednesday 09:00 - 16:00.
• Thursday 09:00 - 16:00.
• Friday 09:00 - 16:00.
• Saturday 09:00 - 16:00.
• Sunday 09:00 - 16:00.

Collapse all Expand all

• Comments View
  • In the summer season the bike park opens from 09:00 to 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is loose chippings.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Bike Park Signing-In Entrance). Skip to the next section.

Outside Access (Bike Park Signing-In Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the front of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 82cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Counter (Signing-In Desk). Skip to the next section.

Counter (Signing-In Desk)

• The counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 107cm (3ft 6in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are low to moderate.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played at all times.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are low to moderate.

You are on Level Change (Access To Bike Shop). Skip to the next section.

Level Change (Access To Bike Shop)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the shop and in the doorway between the shop and bike park sign-in area.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Counter (Bike Shop). Skip to the next section.

Counter (Bike Shop)

• The counter is 3m (3yd 10in) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 96cm (3ft 2in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are moderate to good.

You are on Entrance (Access to Viewing Area). Skip to the next section.

Entrance (Access to Viewing Area)

• This information is for the entrance located to the right of the bike sign-in counter.

Collapse all Expand all

• Entrance View
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 79cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in the entrance doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The lighting levels at the step(s) are moderate to good.

You are on Viewing Area. Skip to the next section.

Viewing Area

• The outdoor café area is not used in the winter months.
• The height of the ordering counter is 113cm.
• There are several tables, chairs and benches available.
• The flooring is loose bark and gravel.
• There is bench seating and chairs without armrests in the viewing area.
• The table heights range between 69cm and 74cm high.
• There is quiet music playing in the background.
• From the viewing area, there are steep slopes towards the additional outdoor viewing area and the kids pump track.
• The additional viewing area is made up of loose bark chippings and grass/mud and there is bench seating available.

You are on Bike Track. Skip to the next section.

Bike Track

• The bike track is located to the left of the car park and consists of steep and slight slopes that are varying in difficulty.
• The track is made up of sand, grass and gravel.
• There is a steep wooden bridge in which riders have to dismount their bikes in order to get to the top.
• This bridge may be slippery.
• There is bench seating around the edge of the track for viewers.
• There are no adapted bikes available for wheelchair users.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.
• The accessible toilet cubicle was being used for storage at the time of the survey.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the bike sign-in entrance.
  • This accessible toilet is located to the left of the bike sign-in counter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 152cm x 240cm (4ft 12in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 73cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
  • The height of the coat hook is 171cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Level Change (Access to Standard Toilet Block). Skip to the next section.

Level Change (Access to Standard Toilet Block)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the threshold of the entrance to the standard toilets.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in a separate block, opposite the car park.
  • The female and male toilets are approximately 27m (29yd 1ft) from the bike park sign-in entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass in the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.