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The SmokeHouse

6 South Street, Ipswich, Suffolk, IP1 3NU

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Access Guide

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Introduction

  • Services / facilities within the building include Live music venue and workshops.

Opening Times

  • Opening times do vary depending on performances and Opening times for the venue vary according to bookings/events taking place.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Ipswich.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Comments View
    • There are signs for Blue Badge parking bays but they are not marked out.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 2m (2yd 7in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played during shows and events.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Green Room/Meeting Room

  • There is an open access room to the rear right of the stage which is utilised by performers and for trading and meetings. This room has sofas, chairs with no armrests and a coffee table which is 50cm high.

Level Change (Access to the Stage)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the front of the stage.
  • The ramp/slope gradient is slight.
  • The ramp/slope is portable.
  • Please contact any staff member for use of the portable ramp.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).

Level Change (Access to the Bar)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the door threshold.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 80cm (2ft 7in).

Eating and Drinking (Bar)

  • The following information is for the bar.
  • The bar is located off the main venue dance floor.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the counter.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the bar entrance.
  • The standard height for tables is 103cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are not welcomed in the bar area.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The facility is located opposite the Smokehouse entrance door in the building annexe.
    • The facility is approximately 3m (3yd 10in) from the Smokehouse entrance.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall .
    • There is a low colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from any staff member.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The door does not have a horizontal grab rail.
    • The width of the door is 87cm (2ft 10in).
    • The dimensions of the facility are 255cm x 310cm.
    • The ceiling height is not at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 100cm (3ft 3in).
    • The transfer space on the left as you face the toilet is 143cm (4ft 8in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a low colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a low colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is not a toilet roll holder.
    • The toilet has a cistern.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is mobile.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 90cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 118cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 90cm.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 120cm.
    • There is not a mirror.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • There is an accessible toilet with transfer rails on both sides, within the Changing Places room.

Standard Toilet(s)

Additional Info

  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.