Skip to main content

Arts Centre Washington

Biddick Lane, Fatfield, Washington, Tyne & Wear, NE38 8AB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include an art gallery, halls and rooms for hire, a theatre, recording studio, rehearsal space and Courtyard Café and Bar.
  • Services / facilities within the grounds include units for hire, an art workshop, and a courtyard.

COVID-19 Information

  • The information in this section was taken in May 2021.
  • There are separate doors for entering and exiting.
  • The rear entrance is currently being used as an exit only.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 121cm.
  • Hand sanitisers are available inside the venue.
  • There are additional hand sanitisers throughout the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Times (Arts Centre)

  • Monday Closed.
  • Tuesday 13:00 - 22:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 22:00.
  • Friday 09:30 - 17:00.
  • Saturday 09:00 - 15:30.
  • Sunday Closed.
  • Comments View
    • The closing times on Friday and Saturday may vary depending on events at the centre.

Opening Times (The Courtyard Cafe Bar)

  • Monday 12:00 - 23:00.
  • Tuesday 12:00 - 23:00.
  • Wednesday 12:00 - 23:00.
  • Thursday 12:00 - 23:00.
  • Friday 12:00 - 00:00.
  • Saturday 12:00 - 00:00.
  • Sunday 12:00 - 23:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chester-le-Street.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 302cm x 485cm (9ft 11in x 15ft 11in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is an electric charging point between the second and third Blue Badge bay, as seen in photographs 3, 4 and 5.
    • The height to the top of the screen is 133cm.
    • The height to the charging point is 120cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 132cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • Photographs 6 and 7 show a shallow threshold leading to the entrance.
    • The surface of the flooring is uneven in places.
    • The height of the hand sanitiser is 121cm.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 132cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 106cm (3ft 6in).
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left as you enter.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are moderate to good.

Reception (Reception, Box Office and Gift Shop)

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 27/05/2021.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There is a similar counter at the right hand side of the reception as seen in photograph 2.
    • There is sofa seating with armrests at either end opposite the additional counter.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the Courtyard Café Bar, in the gallery and in rooms during some events and exhibitions.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Gallery

  • The gallery is located ahead as you enter the building, beyond the reception, box office and gift shop.
  • The gallery has moveable walls and the layout varies depending on the exhibition.
  • Some of the seats have armrests.
  • There are children's seats with armrests.
  • The seating areas have tables.
  • The height of the lowest table is 59cm.
  • The height of the highest table is 70cm.

Entrance (Theatre Toilets and Courtyard Café Bar Internal Entrance)

  • This information is for the entrance located at the rear of the gallery.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 97cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located between the access to this area and the second entrance door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 97cm (3ft 2in).
    • The lighting levels at the ramp/slope are good.
  • Comments View
    • This entrance door is locked when the Arts Centre is closed.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in at the front of the theatre.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit in the row behind the designated seating.
  • It is 17m (18yd 1ft) from the designated seating area to the nearest accessible toilet.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The rows suitable for hearing assistance systems are all rows.
  • The hearing assistance system was not tested at the time of the survey.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Photograph 5 shows the theatre with the tiered seating not in use.
    • This format may be used for some events.
    • Level access to the theatre is available on request.
    • Level access is via a staff only area of the building.
    • Wheelchairs and patrons with mobility issues are escorted to the designated seating by a member of staff.
    • Audio description may be available depending on the performance.
    • Relaxed performances are available from time to time.
    • Please contact the centre for more information about audio description and relaxed performances.
    • Free carers tickets are available.

Level Change (Theatre)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear of the building, leading to the theatre upper entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • These steps are only used when the tiered seating in the theatre is being used.
    • The steps can be avoided by asking a member of staff to escort the patron.

Dressing Room

  • The dressing room is located opposite the theatre, off the accessible entrance area.
  • The dressing room is 14m from the main entrance.
  • There are chairs and a table in the dressing room.
  • Some of the chairs have armrests.
  • The height of the table is 62cm.
  • There are sinks and large mirrors.
  • The height of the sinks is 78cm.
  • The height of the space under the work surface is 59cm.

Level Change (The Granary)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you enter from the main entrance.
  • There is/are 14 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).

Outside Access (Courtyard Café Bar)

  • Entrance View
    • This information is for the entrance located in the courtyard at the rear of the arts centre.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right and left of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 122cm (4ft).
  • Comments View
    • The height of the hand sanitiser is 100cm.

Eating and Drinking (Courtyard Cafe Bar)

  • The following information is for the café/bar.
  • The café/bar is located at the rear right of the building.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Courtyard Café Bar entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.
  • Comments View
    • There is outdoor fixed bench seating and a marquee with tables and chairs without armrests at the front of the Courtyard Café Bar as seen in photographs 7 and 8.
    • This seating is located in the courtyard at the rear of the arts centre.

Entrance (Courtyard)

  • This information is for the entrance located at the rear of the venue.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 77cm.

Outside Access (Art Workshop)

  • Entrance View
    • This information is for the entrance located at the rear of the arts centre.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 103cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 110cm (3ft 7in).
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located immediately in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.
    • There is not a/are not handrail(s) at the step(s).

Art Workshop

  • There are tables and chairs in the art workshop.
  • The chairs do not have armrests.
  • The height of the lowest table is 62cm.
  • The height of the highest table is 94cm.
  • The height of the majority of the tables is 68cm.
  • There is a large sink immediately ahead as you enter the workshop.
  • The taps are twist / turn.
  • The height of the large sink is 83cm.
  • There is a standard sink at the rear of the building, to the left as you enter.
  • The taps are twist / turn mixer.
  • The height of the standard sink is 96cm.

Accessible Toilet (Theatre and Café)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the building.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 170cm x 198cm (5ft 7in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 63cm.
    • The lateral transfer space on the right is 76cm.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 99cm (3ft 3in).

Standard Toilet(s) (Theatre and Café)

Accessible Toilet (Low Barn)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the left hand side of the building, through Low Barn.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 182cm (4ft 9in x 5ft 12in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 123cm (4ft).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass surrounding the building.